Black screen in WhatsApp, how to remove it - briefly?
If you're experiencing a black screen on WhatsApp, the issue is likely due to a temporary glitch or outdated app version. To resolve this, first try restarting your device and then update WhatsApp to the latest version available in the App Store or Google Play.
Black screen in WhatsApp, how to remove it - in detail?
If you're experiencing a black screen issue on WhatsApp, it can be frustrating, but fortunately, there are several steps you can take to resolve this problem.
Firstly, ensure that your device is properly connected to the internet. A weak or unstable connection can sometimes cause display issues in apps like WhatsApp. Try switching between Wi-Fi and mobile data to see if the issue persists.
Next, check for any available updates for both WhatsApp and your device's operating system. Outdated software can often lead to compatibility problems that result in such glitches. Go to the Google Play Store or Apple App Store and update WhatsApp if there are any pending updates. Similarly, navigate to your device settings and look for system updates under the 'About Phone' section.
Another common solution is to clear the app's cache. This can often resolve temporary issues that occur due to corrupted data. To do this, go to your device settings, find WhatsApp in the list of installed apps, and tap on it. Look for options like 'Storage' or 'Cache' and choose to clear the cache.
If the problem still persists, consider reinstalling WhatsApp. This can help fix any underlying issues that might be causing the black screen. First, back up your chats by going to WhatsApp > Settings > Chats > Chat Backup. Then, uninstall WhatsApp from your device and download it again from the app store. After reinstalling, log in with your phone number and restore your chat backup if necessary.
In some cases, the issue might be due to a problematic third-party launcher or theme that is affecting the display of WhatsApp. Try switching back to the default launcher provided by your device manufacturer to see if this resolves the issue.
Lastly, if none of these solutions work, there could be a more serious underlying hardware or software problem with your device. In such cases, it might be best to contact the customer support service of your device manufacturer for further assistance.
By following these steps, you should be able to diagnose and hopefully resolve the black screen issue in WhatsApp.