Can I see call detail records in WhatsApp - briefly?
As of the latest updates, WhatsApp does not provide a built-in feature to view detailed call records, such as duration and timestamps for individual calls. However, users can access basic call logs within the app, showing contact names and numbers called or received.
Can I see call detail records in WhatsApp - in detail?
As of the latest updates, WhatsApp does not provide a built-in feature to view detailed call records directly within the app. Users can see basic information such as the date and duration of calls made through the app, but this data is limited and does not include more granular details like the caller's contact information or specific timestamps beyond the call start and end times.
For businesses using WhatsApp Business API, there are third-party services that can integrate with WhatsApp to provide more detailed analytics and call records. These services often require additional setup and may come at an extra cost. They offer features like advanced reporting, which includes detailed call logs, allowing businesses to track customer interactions more effectively.
It's worth noting that the level of detail available in call records can vary depending on the specific third-party service used and its integration capabilities with WhatsApp. Users are advised to explore these options based on their specific needs and ensure they comply with data privacy regulations when handling such information.
In summary, while WhatsApp itself does not offer comprehensive call detail records, businesses can leverage third-party integrations to gain access to more detailed analytics and reporting features.