How do I set up a broadcast list on WhatsApp Business - briefly?
To set up a broadcast list on WhatsApp Business, first create a new list and add contacts to it. This feature allows you to send messages to multiple recipients at once without creating a group chat.
How do I set up a broadcast list on WhatsApp Business - in detail?
Setting up a broadcast list on WhatsApp Business is an effective way to reach multiple contacts simultaneously without creating a group chat. This feature is particularly useful for businesses that want to send out newsletters, promotions, or updates to their customers. Here’s a detailed step-by-step guide on how to set up a broadcast list:
- Open WhatsApp Business: Start by launching the WhatsApp Business app on your mobile device. Make sure you are using the business version of the app, as the features may differ from the standard WhatsApp application.
- Navigate to Broadcasts: Tap on the three dots (⋮) located at the top-right corner of the screen to open the menu. From the dropdown options, select "Broadcast Lists." If you don't see this option, it might be under the "Business Tools" section.
- Create a New Broadcast List: Tap on the “New Broadcast” button, usually represented by a pencil icon or a plus sign (+). This will allow you to create a new broadcast list where you can add contacts.
- Add Contacts to the List: You will be prompted to select contacts from your address book. Choose the contacts you want to include in the broadcast list. You can select multiple contacts by tapping on their names and then confirming your selection.
- Send Your First Message: Once you’ve added all the desired contacts, you can compose and send your first message. Type your message in the text box at the bottom of the screen and tap “Send.” This initial message will be delivered to all the contacts in your broadcast list.
- Manage Your Broadcast List: After setting up your broadcast list, you can manage it by tapping on the list name from the main "Broadcast Lists" page. Here, you can add or remove contacts as needed. Additionally, you can rename the broadcast list for better organization.
- Track Message Status: WhatsApp Business provides message status indicators, which help you track the delivery and read status of your messages. You can see whether a message has been delivered (?), read (✔️), or if there’s an issue with delivery (❌).
- Comply with Regulations: Remember that broadcast lists should be used responsibly and in compliance with WhatsApp's terms of service and local regulations. Ensure you have the necessary permissions to send messages to your contacts, and respect their preferences regarding communication methods.
By following these steps, you can efficiently set up a broadcast list on WhatsApp Business, allowing you to communicate effectively with your customer base.