How to add another account in WhatsApp Business - briefly?
To add another account in WhatsApp Business, first open the app and tap on the three dots in the top right corner. Then, select "Add Account" from the menu to set up a new business profile.
How to add another account in WhatsApp Business - in detail?
Adding another account to WhatsApp Business can be a crucial step for managing multiple business lines or teams effectively. WhatsApp Business currently supports adding up to five different phone numbers, each associated with its own business profile. This feature is particularly advantageous for businesses that require distinct messaging channels for various departments or customer segments. Here's a detailed guide on how to add another account in WhatsApp Business:
- Open WhatsApp Business: Launch the WhatsApp Business application on your device. Ensure you are logged into the primary account.
- Access Settings: Navigate to the settings menu by tapping on the three vertical dots or the gear icon, typically located in the upper right corner of the screen.
- Select Accounts: In the settings menu, look for an option labeled "Accounts" or similar. This section will allow you to manage multiple accounts within the app.
- Add New Account: Tap on the "Add account" button. You will be prompted to enter a new phone number that will be associated with this additional account. Ensure the phone number is different from the one already registered in WhatsApp Business.
- Verify Phone Number: Once you have entered the new phone number, WhatsApp will send a verification code via SMS to the provided number. Enter the code when prompted to verify your new account.
- Set Up Business Profile: After verifying the new phone number, you will be guided through setting up a business profile for this additional account. This includes providing a business name, category, and other relevant details that help customers identify your business.
- Switch Between Accounts: With multiple accounts set up, you can easily switch between them by tapping on the account name at the top of the screen. This allows you to manage messages and interactions for each business profile separately.
- Customize Notifications (Optional): To avoid confusion, consider customizing notifications for each account. You can set different ringtones or alert styles for messages received from each business profile.
By following these steps, you can efficiently manage multiple WhatsApp Business accounts from a single device, enhancing your ability to communicate with customers across various segments or departments. This feature not only streamlines communication but also ensures that each business line maintains its unique identity and messaging strategy.