How to call Sberbank via WhatsApp?

How to call Sberbank via WhatsApp - briefly?

To contact Sberbank via WhatsApp, you need to save the bank's official number +7 (495) 663-80-80 in your phone contacts. After that, open WhatsApp and start a chat with Sberbank to get assistance.

How to call Sberbank via WhatsApp - in detail?

To contact Sberbank via WhatsApp, follow these detailed steps:

  1. Add Sberbank's Official Number: First, you need to add the official Sberbank number to your contacts list. The number is +7 (926) 300-85-44. Save this contact as "Sberbank" for easy reference.
  2. Install WhatsApp: If you haven't already, download and install the WhatsApp application on your mobile device. It is available for free on both Android and iOS platforms from their respective app stores.
  3. Verify Your Phone Number: During the initial setup of WhatsApp, you will be prompted to enter your phone number. Ensure that you use the same phone number registered with Sberbank for seamless communication.
  4. Send a Message: Open the WhatsApp application and navigate to the chat screen. Locate the contact "Sberbank" that you added earlier. Tap on it to open the chat window. To initiate the conversation, type a message such as "Hello" or "Good day." The Sberbank bot will respond with a list of options for you to choose from.
  5. Select Your Topic: In the automated response from Sberbank, you will see a menu of topics. These can include banking services, card issues, loan inquiries, and more. Tap on the topic that best matches your query.
  6. Follow Prompts: After selecting your topic, the bot will guide you through a series of prompts to gather more information about your issue. Answer these questions honestly and accurately to ensure Sberbank can assist you effectively.
  7. Human Assistance (If Necessary): In some cases, the bot may not be able to resolve your query fully. If this happens, it will provide an option to connect with a human representative. Select this option and follow the instructions given by the bot to proceed.
  8. Wait for a Response: Once you have submitted your request or issue, wait for a response from Sberbank. The time taken can vary depending on the complexity of your query and the current volume of requests they are handling.

By following these steps, you can effectively call Sberbank via WhatsApp and receive prompt assistance with any banking-related issues you may have.