How to create a "Write to us" button in WhatsApp on Yandex Maps?

How to create a Write to us button in WhatsApp on Yandex Maps - briefly?

To create a "Write to us" button in WhatsApp on Yandex Maps, you need to use the platform's business card feature. This allows businesses to add contact information, including WhatsApp details, which users can then easily access and initiate conversations with just one click.

How to create a Write to us button in WhatsApp on Yandex Maps - in detail?

Creating a "Write to us" button in WhatsApp on Yandex Maps can significantly enhance customer engagement and convenience. To achieve this, you need to follow a series of detailed steps that involve setting up your business profile on Yandex Maps and integrating it with WhatsApp. Here's a comprehensive guide:

1. Create or Claim Your Business Profile on Yandex Maps:

   • If your business is not yet listed on Yandex Maps, you can create a new listing by going to the Yandex Maps website and following the prompts to add your business details.
   • If your business already has a listing, claim it as the owner. This process typically involves verifying your ownership through an email or phone call from Yandex.

2. Complete Your Business Profile:

   • Ensure that all relevant information about your business is up-to-date and accurate. This includes your business name, address, phone number, website URL, operating hours, and any other pertinent details.
   • Add high-quality images of your business to make it more appealing and professional.

3. Set Up WhatsApp Business Account:

   • Download the WhatsApp Business app on your smartphone. This app is specifically designed for businesses and offers features like quick replies, greeting messages, and away messages.
   • During setup, you will be prompted to create a business profile. Make sure to include all necessary information such as your business name and description.

4. Link WhatsApp Business Account to Yandex Maps:

   • Once your business profile is fully set up on both platforms, navigate to the settings or advanced options section of your Yandex Maps listing.
   • Look for an option related to communication methods or contact information. Here, you should find a field where you can add your WhatsApp number.
   • Enter your WhatsApp Business number in the designated field and save the changes.

5. Test the Integration:

   • After completing the above steps, it’s crucial to test the functionality of your "Write to us" button.
   • Open Yandex Maps on a web browser or mobile app and search for your business. Click on the "Write to us" button and ensure that it opens a WhatsApp chat with your business account.

6. Promote Your New Communication Channel:

   • Inform your customers about the new convenient way to reach you through WhatsApp directly from Yandex Maps. You can do this via social media, email newsletters, or in-store announcements.
   • Encourage your staff to be responsive and prompt in their replies to build trust and maintain customer satisfaction.

By following these steps, you will have successfully created a "Write to us" button for WhatsApp on Yandex Maps. This integration not only simplifies communication with your customers but also enhances your business's online presence and accessibility.