How to do a broadcast in WhatsApp Business Account?

How to do a broadcast in WhatsApp Business Account - briefly?

To perform a broadcast on a WhatsApp Business Account, first create a message you want to send. Then, select the contacts or groups you wish to reach and tap on "Broadcast" to send your message to all chosen recipients simultaneously.

How to do a broadcast in WhatsApp Business Account - in detail?

Broadcasting messages on WhatsApp Business Account is an effective way to reach multiple clients at once with important updates, promotions, or reminders. Here’s a detailed guide on how to perform a broadcast in your WhatsApp Business Account:

  1. Setting Up Your Broadcast List:

    • Open the WhatsApp Business app on your mobile device.
    • Tap on the three dots (menu icon) located at the top right corner of the screen.
    • Select 'New broadcast' from the dropdown menu.
    • You will be prompted to add contacts to your new broadcast list. Select the contacts you wish to include by tapping on their names. Once you’ve added all desired contacts, tap 'Create' at the bottom of the screen.

  2. Composing Your Message:

    • After creating your broadcast list, you will be taken directly to the message composition screen.
    • Compose your message in the text box provided. You can also include images, videos, or documents by tapping on the respective icons at the bottom of the screen.
    • Once your message is ready, tap 'Send' to broadcast it to all contacts in your list.

  3. Managing Your Broadcast List:

    • To add more contacts to an existing broadcast list, open the WhatsApp Business app and go to the 'Broadcasts' section by tapping on the three dots (menu icon) and selecting 'Broadcast lists'.
    • Select the broadcast list you want to modify.
    • Tap on the 'Add participants' button at the top of the screen, then select the contacts you wish to add.
    • To remove a contact from your broadcast list, tap on their name within the list and select 'Remove'.

  4. Sending Broadcasts:

    • After composing your message, tap 'Send' to broadcast it to all contacts in your list.
    • Each recipient will receive your message as a private message, ensuring that your communication remains personalized and respectful of their privacy.

  5. Tracking Delivery Status:

    • WhatsApp Business Account provides delivery status for each broadcast message sent.
    • After sending a broadcast, you can check the delivery status by tapping on the 'Broadcasts' section in the menu and selecting your active list.
    • The delivered messages will show a double tick next to them, indicating that they have been successfully received by the recipients.

By following these steps, you can effectively manage and utilize broadcast features on WhatsApp Business Account to enhance your communication with clients, improve engagement, and drive business growth.