How to do a message broadcast in WhatsApp Business?

How to do a message broadcast in WhatsApp Business - briefly?

To perform a message broadcast on WhatsApp Business, you need to create a broadcast list by adding the contacts you want to reach. Once your list is set up, you can send messages to all recipients simultaneously.

How to do a message broadcast in WhatsApp Business - in detail?

To perform a message broadcast on WhatsApp Business, follow these detailed steps:

  1. Preparing Your Broadcast List:

    • Ensure you have the phone numbers of your recipients saved in your phone's contacts. This is crucial as WhatsApp Business requires contact numbers to be pre-saved for broadcast messaging.
    • Create a new group or use an existing one, ensuring all intended recipients are part of this group.

  2. Creating the Broadcast List:

    • Open WhatsApp Business on your device.
    • Navigate to the 'Chats' tab and select the three dots (⋮) in the upper right corner to access the menu.
    • Tap on 'New broadcast'.

  3. Adding Recipients:

    • You will be prompted to select recipients from your contacts list. Choose the individuals or groups you wish to include in this broadcast.
    • Confirm your selection and tap on 'Create' to finalize the broadcast list.

  4. Composing Your Message:

    • Once the broadcast list is created, tap on it to open the chat interface.
    • Compose your message as you would for any other WhatsApp conversation. You can include text, images, videos, documents, or even voice messages.

  5. Sending the Broadcast Message:

    • After composing your message, tap on the 'Send' button (usually depicted by a paper airplane icon).
    • Your message will be sent to all recipients in the broadcast list simultaneously.

  6. Monitoring Responses:

    • Recipients can reply to your broadcast message just like they would with a regular message.
    • You will receive their replies individually, allowing you to engage in personalized conversations if needed.

  7. Managing Your Broadcast List:

    • To add or remove recipients from the broadcast list, open the list and tap on 'Broadcast list info' (ℹ️) at the top of the chat interface.
    • You can edit the list by adding new contacts or removing existing ones as required.

By following these steps, you can effectively utilize WhatsApp Business for message broadcasting, ensuring that your communications reach a wide audience efficiently and professionally.