How to get call and SMS details in WhatsApp?

How to get call and SMS details in WhatsApp - briefly?

To view call and SMS details on WhatsApp, navigate to the "Calls" or "Chats" tab depending on your device. Tap on a contact to see detailed information about calls made and messages exchanged with that person.

How to get call and SMS details in WhatsApp - in detail?

To obtain detailed information about calls and SMS messages on WhatsApp, users can follow a series of steps that involve accessing specific features within the app. WhatsApp, being one of the most widely used messaging platforms globally, offers various functionalities that allow users to track their communication history effectively.

Firstly, it is essential to understand that WhatsApp primarily serves as a messaging application and does not provide traditional call or SMS services like mobile carriers do. However, the app does offer voice and video calling features, along with the ability to send text messages within the platform itself. To access details about these communications, users can follow these steps:

  1. Accessing Call Details:

    • Open WhatsApp on your device.
    • Navigate to the 'Calls' tab located at the bottom of the screen (for iOS devices) or the top right corner (for Android devices). This tab displays a list of all voice and video calls made within the app.
    • To view detailed information about a specific call, tap on the contact or group associated with that call. A new window will open, showing the duration of the call, the date and time it was made, and whether it was a voice or video call.
  2. Accessing Message Details:

    • Open WhatsApp on your device.
    • Navigate to the 'Chats' tab located at the bottom of the screen (for both iOS and Android devices). This tab displays a list of all conversations within the app.
    • To view detailed information about messages exchanged with a specific contact or group, tap on their name. A new window will open, showing the entire conversation history, including text messages, media files, and other shared content.
    • For more precise details, such as the date and time of individual messages, users can scroll through the conversation and observe the timestamps next to each message. Additionally, WhatsApp allows users to search for specific keywords or phrases within a conversation by using the search function (magnifying glass icon) at the top right corner of the screen.
  3. Exporting Conversation History:

    • For users who require a more comprehensive record of their communications, WhatsApp offers the option to export conversation history as a text file. This feature can be particularly useful for maintaining a backup of important conversations or for legal purposes.
    • To export a conversation, open the chat with the desired contact or group and tap on the three dots (vertical ellipsis) located at the top right corner of the screen. Select 'More' from the dropdown menu, followed by 'Export Chat.' Choose whether to include media files in the export and select the app through which you would like to send the chat history.

By following these steps, users can effectively access and manage their call and SMS details within WhatsApp. It is crucial to note that while WhatsApp provides a robust set of features for tracking communication history, it is always advisable to adhere to privacy guidelines and respect the confidentiality of personal conversations.