How to make a chat in WhatsApp a business account - briefly?
To convert your WhatsApp chat into a business account, first ensure you have the WhatsApp Business app installed. Then, during setup, follow the prompts to register your business number and create a profile for your business.
How to make a chat in WhatsApp a business account - in detail?
To convert a regular WhatsApp chat into a Business Account, follow these detailed steps:
- Download and Install WhatsApp Business App: If you haven't already, download the WhatsApp Business app from the Google Play Store or Apple App Store. This app is specifically designed for businesses and offers features tailored to their needs.
- Set Up Your Business Profile: Open the WhatsApp Business app and follow the on-screen instructions to set up your business profile. You'll need to provide basic information about your business, such as its name, address, and category. This information will help potential customers understand what your business is about.
- Verify Your Business Phone Number: During the setup process, you'll be prompted to verify your business phone number. WhatsApp will send a code via SMS or call to this number. Enter the code in the app to complete the verification process.
- Create a Business Description: After verifying your phone number, you'll be asked to create a business description. This is your chance to briefly describe what your business does and how it can benefit customers. Make sure to include relevant keywords to help potential customers find your business.
- Add a Profile Picture: A profile picture helps humanize your business and makes it more recognizable. Choose a picture that represents your brand well, such as your logo or a high-quality image of your products or services.
- Set Up Quick Replies: WhatsApp Business allows you to create quick replies for common customer inquiries. This feature can save you time and ensure that customers receive accurate and consistent responses. To set up quick replies, go to the app's menu (three dots at the top right corner), tap on 'Business tools', then 'Quick replies'.
- Create Greeting Messages: You can also create greeting messages to welcome customers when they first message your business. To set up a greeting message, go to the app's menu, tap on 'Business tools', then 'Greeting message'.
- Enable Away Messages (Optional): If you're unable to respond to messages immediately, you can set up away messages to let customers know when they can expect a response. To enable away messages, go to the app's menu, tap on 'Business tools', then 'Away message'.
- Connect Your Business to WhatsApp Web (Optional): For added convenience, you can connect your business account to WhatsApp Web. This allows you to send and receive messages from a computer. To do this, open the WhatsApp Business app on your phone, go to the menu, tap on 'Linked devices', then scan the QR code displayed on your computer's web browser.
- Start Chatting: Once you've completed these steps, your regular WhatsApp chat has been successfully converted into a business account. You can now start chatting with customers and using the app's features to manage your business communications more effectively.