How to make a WhatsApp broadcast through Bitrix - briefly?
To create a WhatsApp broadcast using Bitrix, you need to integrate the two platforms via an API or use a third-party service that supports both systems. This process allows for seamless messaging campaigns, ensuring your message reaches a wide audience efficiently.
How to make a WhatsApp broadcast through Bitrix - in detail?
To create a WhatsApp broadcast using Bitrix, you need to follow a structured approach that involves setting up your Bitrix account, configuring the necessary integrations, and crafting your message. This process ensures that your broadcast reaches your target audience effectively and professionally.
Firstly, ensure that your Bitrix account is properly set up and that you have administrative access. This will allow you to manage integrations and configure settings as needed. Once your account is ready, proceed with the following steps:
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Integrate WhatsApp Business API: Start by integrating the WhatsApp Business API into your Bitrix account. This integration enables you to send messages directly from Bitrix to WhatsApp users. Visit the Bitrix Marketplace or contact Bitrix support to find and install the appropriate WhatsApp integration plugin.
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Set Up Contacts: Import or create a list of contacts that you wish to include in your broadcast. Ensure that each contact has a valid phone number, as this is crucial for delivering messages via WhatsApp. You can manage your contacts within Bitrix's CRM system, allowing for easy organization and segmentation.
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Compose Your Message: Craft a clear and concise message that conveys your intended information. Remember to keep the tone professional and relevant to your audience. Use templates provided by the WhatsApp integration plugin or create custom ones within Bitrix. Ensure that your message complies with WhatsApp's policies and guidelines.
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Schedule Your Broadcast: Utilize Bitrix’s scheduling features to plan when your broadcast should be sent. This feature allows you to reach your audience at optimal times, increasing the likelihood of engagement. Set a specific date and time for your broadcast, or use Bitrix’s advanced scheduling options for more complex delivery plans.
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Test Your Broadcast: Before sending your message to the entire list, perform a test broadcast to a small group of contacts. This step helps identify any potential issues with the message content, formatting, or delivery. Make necessary adjustments based on the feedback received during the test phase.
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Monitor and Analyze: Once your broadcast is sent, use Bitrix’s analytics tools to monitor its performance. Track metrics such as delivery rates, open rates, and response rates. This data will provide valuable insights into the effectiveness of your message and help you refine future broadcasts.
By following these steps, you can effectively create a WhatsApp broadcast through Bitrix, ensuring that your message reaches your target audience in a professional and timely manner.