How to reset two-step verification in WhatsApp?

How to reset two-step verification in WhatsApp - briefly?

To reset two-step verification in WhatsApp, you will need to wait for a specific period after which the feature automatically disables itself. This waiting period is typically seven days. After this time, you can reactivate two-step verification by following the standard setup process within the app's settings.

How to reset two-step verification in WhatsApp - in detail?

Resetting two-step verification (2SV) on WhatsApp is a crucial process for regaining access to your account if you lose access to the six-digit code required for verification. This security feature protects your account from unauthorized access by adding an extra layer of authentication. However, if you find yourself in a situation where you need to reset 2SV, follow these detailed steps:

  1. Understand the Waiting Period:

    WhatsApp implements a waiting period before allowing users to disable 2SV or change their registered phone number. This period is designed to prevent unauthorized access attempts. The exact duration of this wait time is not publicly disclosed by WhatsApp, but it typically ranges from several days to a few weeks. During this period, you will be unable to reset 2SV or make changes to your account without the verification code.

  2. Contact WhatsApp Support:

    If you have lost access to your 2SV code and cannot wait for the waiting period to expire, you can contact WhatsApp support for assistance. Here’s how you can do it:

    • Open WhatsApp on your device.
    • Go to Settings > Help.
    • Tap on Contact Us.
    • Select the issue that best describes your problem (e.g., "Account and number changes" or "Security and privacy").
    • Follow the prompts to create a support request.
  3. Provide Necessary Information:

    When you contact WhatsApp support, be prepared to provide them with specific details to verify your identity. This may include:

    • Your registered phone number.
    • The last four digits of your phone number (if different from the registered one).
    • Your email address.
    • A description of your issue and any error messages you received.
  4. Follow Support Instructions:

    WhatsApp support may guide you through additional steps to verify your identity. This could involve sending a verification code to an alternate number or email address that you have access to. Once verified, they can assist you in resetting 2SV for your account.

  5. Re-enable Two-Step Verification:

    After successfully resetting 2SV and regaining access to your WhatsApp account, it is highly recommended to re-enable this security feature to protect your account from future unauthorized access attempts. You can do this by going to:

    • Settings > Account.
    • Tap on Two-step verification.
    • Follow the prompts to set up a new PIN and provide an email address for recovery.