How to restore a file in WhatsApp if it is missing in the internal memory - briefly?
If you've lost a file in WhatsApp and it's not found in your device's internal memory, you can restore it using Google Drive backup if you have previously enabled this feature. Simply reinstall WhatsApp, verify your phone number, and follow the prompts to restore your chats from the cloud backup.
How to restore a file in WhatsApp if it is missing in the internal memory - in detail?
Restoring a missing file in WhatsApp can be quite challenging, especially when it's not present in your device's internal memory. However, there are several methods you can try to recover your lost data. Here is a detailed guide on how to approach this situation:
Backup and Restore
WhatsApp offers a built-in backup feature that automatically saves your chats, photos, videos, and other files to Google Drive or iCloud, depending on whether you're using an Android or iOS device. To restore a missing file:
- Ensure Backup: First, make sure that your WhatsApp data was backed up before the file went missing. You can check this in the app settings under 'Chats' > 'Chat Backup'.
- Uninstall and Reinstall WhatsApp: Uninstall WhatsApp from your device. Then, reinstall it from the Google Play Store or Apple App Store.
- Restore from Backup: During the setup process, you will be prompted to restore your chat history. Follow the prompts to restore your messages and media from the most recent backup.
Check External Storage
If the file is not in your internal memory, it might have been saved to an external SD card:
- Connect Your Device: Connect your device to a computer using a USB cable.
- Access Files: Navigate to the WhatsApp folder located on your external storage (usually under
WhatsApp/Media). - Locate Missing File: Look for the specific file you are missing. If found, you can manually transfer it back to your internal memory or device gallery.
Use a File Recovery Tool
If the file is still not found, consider using a file recovery tool designed to retrieve lost data:
- Choose a Reliable Software: Download and install a reputable file recovery software such as DiskDigger, EaseUS MobiSaver, or Recuva.
- Scan Your Device: Follow the prompts to scan your device for deleted or missing files. These tools often support recovering various types of data including images, videos, and documents.
- Recover Files: Once the scan is complete, select the file you want to restore and follow the on-screen instructions to save it back to your device.
Contact WhatsApp Support
If all else fails, you can reach out to WhatsApp support for further assistance:
- Open WhatsApp: Go to the settings in your WhatsApp application.
- Help and Feedback: Navigate to 'Help' > 'Contact Us'.
- Submit a Request: Provide details about your issue, including the missing file type and any relevant information that could help support identify and recover your data.
Prevent Future Loss
To prevent future loss of files in WhatsApp:
- Regular Backups: Ensure you have regular backups enabled. This can be done through the 'Chat Backup' option in WhatsApp settings.
- Cloud Storage: Use cloud storage services to back up important media and documents manually.
- Avoid Deleting Important Files: Be cautious when deleting files or clearing cache, as this can result in permanent data loss if not backed up properly.
By following these steps, you should be able to increase your chances of recovering a missing file in WhatsApp, even if it's not located in the internal memory of your device.