How to send a broadcast message in WhatsApp Business - briefly?
To send a broadcast message on WhatsApp Business, you need to have the recipient's phone number saved in your contacts list. Once they are added, open WhatsApp Business and select the Broadcast icon from the top right corner of the screen. From there, choose the contact or group you want to send the message to, type your message, and press Send.
How to send a broadcast message in WhatsApp Business - in detail?
To send a broadcast message using WhatsApp Business, follow these detailed steps:
- Open the WhatsApp Business App: Launch the WhatsApp Business application on your smartphone or tablet. Ensure that you are logged in with your business account.
- Access the Broadcast List: Tap on the three dots (⋮) located at the top right corner of the screen to open the menu options. From there, select "New broadcast" to create a new list or manage existing ones.
- Create a New Broadcast List: If you are creating a new broadcast list, you will be prompted to add contacts. Select the recipients you wish to include in this list by tapping on their names. You can add up to 256 contacts to a single broadcast list.
- Compose Your Message: Once your broadcast list is set up, tap on the "New message" icon (usually represented by a pencil or paperclip) located at the bottom right corner of the screen. This will open the message composition window.
- Type Your Message: In the text field, type the message you want to send to your contacts. You can also attach media files such as images, videos, documents, and voice notes by tapping on the relevant icons (camera for photos/videos, attachment clip for documents, and microphone for voice messages).
- Review and Send: Before sending, review your message to ensure it is accurate and free of errors. Once you are satisfied with your composition, tap the "Send" button (usually represented by an airplane icon) located at the bottom right corner of the screen. Your broadcast message will be sent to all contacts in the list.
- Monitor Delivery Status: WhatsApp Business allows you to monitor the delivery status of your broadcast messages. You can see if your messages have been delivered, read, or if there was an error in sending. This helps ensure that your important business communications reach their intended recipients effectively.
By following these steps, you can efficiently send a broadcast message using WhatsApp Business to keep your customers informed and engaged with your services or products.