How to set up old WhatsApp on a new phone if the old one is broken?

How to set up old WhatsApp on a new phone if the old one is broken - briefly?

If your old phone is broken and you want to transfer your WhatsApp data to a new phone, you can use Google Drive or iCloud backup depending on whether your old phone was an Android or iPhone. This process will allow you to restore your chat history, contacts, and media files to your new device.

How to set up old WhatsApp on a new phone if the old one is broken - in detail?

If your old phone is broken and you want to transfer your WhatsApp data to a new phone, there are several steps you can follow to ensure a smooth transition. Here's a detailed guide on how to set up your old WhatsApp on a new phone:

  1. Backup Your Old Phone: Even if your old phone is broken, you might still be able to backup your data. If the phone turns on but the screen is damaged, you can use an external keyboard or mouse to navigate and initiate the backup process. Connect your old phone to a computer using a USB cable and open WhatsApp Web in your browser. Scan the QR code displayed on the computer screen with your phone's camera, and this will allow you to backup your data.

  2. Transfer Data via Google Drive or iCloud: If your old phone was an Android device, you could have set up automatic backups to Google Drive. Similarly, if it was an iPhone, you might have used iCloud for backups. To restore the backup on your new phone:

    • For Android: Download and install WhatsApp on your new phone. During the setup process, you will be prompted to restore your chat history from a Google Drive backup. Follow the prompts to complete the restoration process.
    • For iPhone: When setting up your new iPhone, you can choose to restore it from an iCloud backup during the initial setup process. If you've already set up your phone, go to Settings > [your name] > iCloud > iCloud Backup and ensure that WhatsApp is included in the backup.
  3. Transfer Data via Local Backup: If you haven't set up automatic backups or if your old phone is completely unusable, you can try transferring data using a local backup:

    • For Android: Connect your old phone to a computer and copy the WhatsApp folder from the internal storage to an external SD card. Insert the SD card into your new phone and copy the WhatsApp folder back to the internal storage. Install WhatsApp on your new phone, and during the setup process, you will be prompted to restore your chat history from a local backup.
    • For iPhone: If you have an iTunes backup of your old phone, you can restore this backup to your new phone. Connect your new iPhone to the computer you used for backups and open iTunes. Select your iPhone and click on "Restore Backup." Choose the most recent backup that includes WhatsApp data.
  4. Verify Your Number: After restoring the backup, verify your number on your new phone. WhatsApp will send a verification code to the number associated with your old phone. If you no longer have access to this number, you might need to contact WhatsApp support for assistance.

  5. Restore Media Files: WhatsApp backups do not include media files by default. However, you can restore them manually:

    • For Android: Copy the WhatsApp/Media folder from your old phone's internal storage or SD card to your new phone. Place it in the same location on your new phone (WhatsApp/Media).
    • For iPhone: If you have an iTunes backup of your old phone, you can restore media files using iTunes. Connect your new iPhone to the computer and open iTunes. Select your iPhone and click on "Restore from Backup." Choose a backup that includes your WhatsApp data and media files.

By following these steps, you should be able to transfer your old WhatsApp data to your new phone, even if your old phone is broken.

Author: admin .

Published: 2024-12-01 11:12.

Latest update: 2025-04-28 17:11

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