If the call is not going through in WhatsApp, what should I do - briefly?
If you are having trouble making a call on WhatsApp, first ensure that your internet connection is stable and strong. Additionally, check if the recipient has blocked you or if their privacy settings prevent you from calling them.
If the call is not going through in WhatsApp, what should I do - in detail?
If you're experiencing issues with calls not going through on WhatsApp, there are several steps you can take to troubleshoot and resolve the problem.
Firstly, ensure that your device is connected to a stable internet connection. WhatsApp calls require a strong Wi-Fi or mobile data signal. Try switching between these networks to see if the call goes through. If you're using Wi-Fi, try moving closer to your router or connecting to a different network.
Secondly, check if your WhatsApp application is up to date. Outdated versions may have bugs that prevent calls from being made. To update WhatsApp, go to the App Store (for iOS devices) or Google Play Store (for Android devices), search for WhatsApp, and install any available updates.
Thirdly, verify that you have the correct phone number entered for the person you're trying to call. WhatsApp calls are dependent on having the right contact information. Double-check the number and try again.
Fourthly, restart your device. Sometimes, simply turning your phone off and then back on can resolve connectivity issues. After restarting, try making the call again.
If you're still experiencing problems, check if WhatsApp has any server issues or is undergoing maintenance. You can do this by visiting the WhatsApp Status page, which provides real-time information about the service status. If there are reported outages, you may need to wait until they are resolved before trying again.
Lastly, consider clearing the cache and data of the WhatsApp application on your device. This process can help remove any temporary files or settings that might be causing the issue. To do this:
- Go to your device's Settings.
- Navigate to Apps (or Applications) and select WhatsApp.
- Tap on Storage & Cache.
- Clear the cache and data, then restart WhatsApp and try making a call again.
By following these detailed steps, you should be able to identify and resolve most issues preventing calls from going through on WhatsApp.