Messages are not being sent in WhatsApp, the internet is available. What to do?

Messages are not being sent in WhatsApp, the internet is available. What to do - briefly?

If you're unable to send messages on WhatsApp despite having an active internet connection, try restarting your device or reinstalling the app. Additionally, ensure that your WhatsApp version is up-to-date as outdated versions can cause such issues.

Messages are not being sent in WhatsApp, the internet is available. What to do - in detail?

If you're experiencing issues sending messages on WhatsApp despite having an active internet connection, there are several steps you can take to troubleshoot and resolve the problem. Here’s a detailed guide:

1. Check WhatsApp Server Status:

   • First, ensure that the issue is not due to server outages or maintenance. Visit websites like Downdetector to check if other users are experiencing similar problems.

2. Update WhatsApp:

   • Ensure that you have the latest version of WhatsApp installed on your device. Outdated versions may encounter compatibility issues. Go to the App Store (iOS) or Google Play Store (Android), search for WhatsApp, and check for updates.

3. Check Your Phone Settings:

   • Background Data Restriction: Sometimes, background data restrictions can prevent WhatsApp from sending messages. Go to your phone's settings, find the app management section, locate WhatsApp, and ensure that it has permission to use mobile data in the background.
   • Battery Saver Mode: If your device is in battery saver mode, some functionalities might be restricted. Try disabling this mode temporarily to see if it resolves the issue.

4. Clear WhatsApp Cache:

   • Clearing the cache can often resolve minor bugs and glitches. For Android devices:
     • Go to Settings > Apps & notifications > WhatsApp > Storage & cache > Clear cache.
   • For iOS devices, there is no direct way to clear the cache, but you can try deleting and reinstalling the app.

5. Reinstall WhatsApp:

   • If clearing the cache doesn’t work, consider uninstalling and then reinstalling WhatsApp. This can resolve issues caused by corrupted files or settings.

6. Verify Phone Number:

   • Sometimes, WhatsApp may need to verify your phone number again. Go to Settings > Account > Verify number and follow the prompts.

7. Check Date and Time Settings:

   • Incorrect date and time settings can interfere with WhatsApp's functionality. Ensure that your device’s date, time, and timezone are set correctly.

8. Switch Networks:

   • If you are using mobile data, try switching to a Wi-Fi network and vice versa. Sometimes, issues are specific to certain networks.

9. Check for Software Updates:

   • Ensure your device’s operating system is up to date. Outdated software can cause compatibility issues with apps like WhatsApp.

10. Contact Support:

    • If none of the above solutions work, it might be a more complex issue. Reach out to WhatsApp support for further assistance. You can find contact information on the official WhatsApp website.

By following these steps, you should be able to diagnose and fix the problem with sending messages on WhatsApp even when you have an active internet connection.