No sound when someone calls on WhatsApp, what to do?

No sound when someone calls on WhatsApp, what to do - briefly?

If you're not hearing WhatsApp call notifications, check your device's notification settings and ensure WhatsApp has permission to make sounds. Additionally, verify that the volume for notifications is turned up and not muted.

No sound when someone calls on WhatsApp, what to do - in detail?

If you're experiencing no sound when receiving a call on WhatsApp, there are several steps you can take to troubleshoot and resolve the issue. Here’s a detailed guide to help you:

1. Check Your Device's Audio Settings:

   • Ensure that your device is not set to silent or vibrate mode. You should see an icon indicating this status in the top bar of your screen.
   • Verify that the volume for calls and notifications is turned up. Use the volume buttons on your device to adjust these settings.

2. Update WhatsApp:

   • Outdated versions of WhatsApp can sometimes cause issues with audio. Go to the Google Play Store or Apple App Store, search for WhatsApp, and check if there are any updates available. Install them if necessary.

3. Check Your Phone's Do Not Disturb Mode:

   • The Do Not Disturb mode can silence notifications and calls. Make sure it’s turned off. You can find this setting in your device's settings menu under "Sound" or "Notifications."

4. Restart Your Device:

   • A simple restart can often resolve temporary glitches that might be causing the issue. Hold down the power button, select "Restart," and wait for your device to reboot.

5. Clear WhatsApp Cache:

   • Sometimes, clearing the app’s cache can resolve audio problems. Go to your device's settings, find WhatsApp in the list of apps, and choose “Storage & cache.” Clear the cache.

6. Check for Interference from Other Apps:

   • Some third-party applications might interfere with WhatsApp’s functionality. Try disabling any recently installed apps or those that manage your device's audio settings to see if this resolves the issue.

7. Reinstall WhatsApp:

   • If none of the above steps work, consider uninstalling and then reinstalling WhatsApp. This can help resolve any corruption in the app files. Make sure to back up your chats before doing so.

8. Check Your Network Connection:

   • A poor internet connection can affect call quality on WhatsApp. Ensure you have a stable Wi-Fi or mobile data connection when making or receiving calls.

9. Verify WhatsApp Permissions:

   • Make sure that WhatsApp has the necessary permissions to access your device’s microphone and speaker. You can check this in your device's settings under "Apps" and then "WhatsApp."

10. Contact WhatsApp Support:

    • If you have tried all of the above steps and are still experiencing issues, it might be helpful to contact WhatsApp support for further assistance. They can provide more specific guidance based on your device and operating system.

By following these detailed steps, you should be able to troubleshoot and resolve the issue of no sound during WhatsApp calls effectively.