The names of contacts have disappeared in WhatsApp, only phone numbers remain. What should I do on Android?

The names of contacts have disappeared in WhatsApp, only phone numbers remain. What should I do on Android - briefly?

If the contact names have disappeared and only phone numbers are visible in WhatsApp on your Android device, you can resolve this issue by syncing your contacts with Google. This should restore the names associated with the phone numbers in WhatsApp.

The names of contacts have disappeared in WhatsApp, only phone numbers remain. What should I do on Android - in detail?

If the names of your contacts have disappeared from WhatsApp and only phone numbers remain, there are several steps you can take to resolve this issue on an Android device. Here’s a detailed guide to help you troubleshoot and restore your contact names in WhatsApp:

  1. Check Your Phone's Contacts:

    • Open the Contacts app on your Android device.
    • Ensure that all contacts have been saved with their respective names and phone numbers. If any contact lacks a name, add or update it.

  2. Sync Your Contacts:

    • Go to Settings on your Android device.
    • Navigate to Accounts (or Users & accounts depending on the device).
    • Find the account where you store your contacts (e.g., Google).
    • Tap on it and ensure that the contact sync option is enabled. If not, enable it and wait for the syncing process to complete.

  3. Check Permissions in WhatsApp:

    • Open WhatsApp on your Android device.
    • Go to Settings by tapping on the three dots (⋮) at the top right corner of the screen.
    • Select Accounts.
    • Ensure that the option to 'Show all contacts' is enabled. If it’s not, enable it and wait for WhatsApp to update your contact list.

  4. Update WhatsApp:

    • Open the Google Play Store on your Android device.
    • Search for WhatsApp.
    • Check if there are any updates available. If so, update WhatsApp to the latest version. Sometimes, bugs causing such issues are resolved in newer versions of the app.

  5. Reboot Your Device:

    • Restarting your Android device can sometimes resolve temporary glitches that might be causing the issue.
    • Hold down the power button and select 'Restart' or 'Reboot'.

  6. Clear WhatsApp Cache:

    • Go to Settings on your Android device.
    • Navigate to Apps (or Applications depending on your device).
    • Find and tap on WhatsApp.
    • Tap on Storage & cache.
    • Clear the cache by tapping on 'Clear Cache'. This will not delete any of your messages or data, but it can help resolve display issues.

  7. Re-link Your Phone Number in WhatsApp:

    • Open WhatsApp and go to Settings (tap on the three dots ⋮ at the top right corner).
    • Select Accounts.
    • Tap on your phone number, then select 'Change number'.
    • Follow the prompts to re-link your phone number. This can sometimes resolve syncing issues between WhatsApp and your contacts list.

By following these steps, you should be able to restore the names of your contacts in WhatsApp. If the issue persists after trying all these solutions, it might be beneficial to reach out to WhatsApp support for further assistance.