There is no sound in WhatsApp. How to restore it - briefly?
If you're experiencing a lack of sound on WhatsApp, the issue might be due to your device settings or app permissions. To resolve this, ensure that your device volume is not set to silent and that WhatsApp has the necessary audio permissions granted in your device settings.
There is no sound in WhatsApp. How to restore it - in detail?
If you're experiencing a lack of sound in WhatsApp, whether it's for messages, calls, or notifications, there are several steps you can take to troubleshoot and resolve the issue. Here’s a detailed guide to help you restore the sound on your WhatsApp application:
Check Your Phone's Volume Settings
Firstly, ensure that your phone’s volume is not set too low or muted. You can do this by adjusting the volume using the physical buttons on your device. Also, check the media volume settings in the phone’s sound menu to make sure it’s at an appropriate level.
Verify WhatsApp Notification Settings
WhatsApp relies on your device's notification settings to deliver sounds for messages and calls. To ensure that notifications are enabled:
- Open the Settings app on your phone.
- Navigate to Apps & notifications (or a similar section).
- Find and select WhatsApp.
- Tap on Notifications.
- Ensure that all notification types (messages, group messages, calls) are enabled. If they are disabled, toggle them on.
Check Do Not Disturb Mode
The Do Not Disturb mode can silence notifications, including those from WhatsApp. Make sure this feature is turned off:
- Open the Settings app.
- Go to Sound.
- Tap on Do Not Disturb.
- Ensure that it’s disabled or set to allow notifications when your device is locked.
Restart Your Phone
A simple restart can often resolve minor software glitches that might be causing the issue:
- Press and hold the power button until the power menu appears.
- Select Restart (or Power off, then turn it back on).
Update WhatsApp
Ensure that you are using the latest version of WhatsApp, as updates often include bug fixes:
- Open the Google Play Store.
- Search for WhatsApp.
- If there is an update available, tap Update and wait for it to install.
Clear Cache and Data
Clearing the cache and data of WhatsApp can sometimes resolve sound issues:
- Open the Settings app.
- Navigate to Apps & notifications.
- Find and select WhatsApp.
- Tap on Storage & cache.
- Clear the Cache first, then if the issue persists, clear the Data. Note that clearing data will delete your WhatsApp messages, so consider backing up important conversations before doing this.
Check for Hardware Issues
If none of the above solutions work, there might be a hardware issue with your device’s speaker:
- Try playing music or another audio file to see if the sound works outside of WhatsApp.
- If you hear no sound at all, consider getting your device checked by a professional.
Contact Support
If you’ve tried all the above steps and still can’t restore the sound in WhatsApp, it might be useful to contact WhatsApp support or consult with a customer service representative for further assistance.
By following these detailed steps, you should be able to identify and resolve the issue causing the lack of sound in your WhatsApp application.