There is no video call on WhatsApp, what should I do - briefly?
If you are unable to make a video call on WhatsApp, first ensure that both your and the recipient's devices meet the necessary requirements for video calling. Additionally, check if your internet connection is stable and strong enough to support a video call.
There is no video call on WhatsApp, what should I do - in detail?
If you're unable to make a video call on WhatsApp, there are several steps you can take to troubleshoot and resolve the issue. Here’s a detailed guide to help you:
Check Your Internet Connection
A stable internet connection is crucial for making video calls. Ensure that your Wi-Fi or mobile data is working properly. You can test this by trying to access other online services or websites. If your internet connection is unstable, consider switching to a stronger network.
Update WhatsApp
Outdated versions of WhatsApp might have bugs or missing features. To update the app:
- Go to the Google Play Store (for Android) or the App Store (for iOS).
- Search for WhatsApp and tap on the ‘Update’ button if available.
Check Permissions
WhatsApp requires certain permissions to function correctly. Ensure that you have granted WhatsApp access to your camera, microphone, and contacts:
- Open the Settings app on your device.
- Navigate to Apps or Application Manager.
- Find and tap on WhatsApp.
- Go to Permissions and ensure that Camera, Microphone, and Contacts are enabled.
Restart Your Device
Sometimes, simply restarting your device can resolve temporary glitches:
- Press and hold the power button until the ‘Power off’ option appears.
- Tap on it and wait for your device to turn off completely.
- After a few seconds, press the power button again to turn your device back on.
Clear WhatsApp Cache
Clearing the app cache can help resolve minor issues:
- Go to Settings > Apps > WhatsApp.
- Tap on ‘Storage’ and then ‘Clear Cache’.
Reinstall WhatsApp
If clearing the cache doesn’t work, try reinstalling WhatsApp:
- Uninstall WhatsApp from your device.
- Restart your device.
- Go to the Google Play Store or App Store and download WhatsApp again.
- Log in using your phone number and set up your account.
Check for Blocked Numbers
Make sure that you are not blocked by the person you are trying to call:
- Open WhatsApp and go to the Chats tab.
- Tap on the contact name of the person you want to call.
- If there is an option to ‘Unblock’ the contact, it means they have blocked you. You will need to resolve this issue with them directly.
Use WhatsApp Web or Desktop App
If you are still unable to make a video call on your mobile device, consider using WhatsApp Web or the desktop app:
- Open WhatsApp on your mobile device and go to Settings > Linked Devices.
- Scan the QR code displayed on the WhatsApp Web or Desktop App page.
- Once linked, you can make video calls from your computer.
By following these steps, you should be able to resolve most issues preventing you from making a video call on WhatsApp. If the problem persists, it may be helpful to contact WhatsApp support for further assistance.