Viber or WhatsApp: what's the difference and which is better - briefly?
Viber and WhatsApp are both popular messaging apps with similar core features such as texting, voice calls, and video chats. However, WhatsApp, owned by Meta (formerly Facebook), generally has a larger user base and offers more seamless integration with other Meta services, making it the preferred choice for many users.
Viber or WhatsApp: what's the difference and which is better - in detail?
When comparing Viber and WhatsApp, it’s essential to delve into their features, security protocols, user experience, and overall functionality to determine which platform best suits your needs.
Firstly, let's consider the core functionalities both platforms offer. Both Viber and WhatsApp provide messaging, voice calls, video calls, and group chats. However, WhatsApp has a broader reach with over 2 billion users worldwide, while Viber boasts around 1 billion active users. This global user base can significantly influence the seamless integration of communication across borders.
In terms of security, both applications use end-to-end encryption to protect user data. However, WhatsApp’s encryption protocol is more transparent and well-documented, which enhances trust among users concerned about privacy. Viber also employs robust encryption measures but lacks the same level of transparency in its security practices.
User experience is another critical factor. WhatsApp, owned by Facebook, offers a straightforward interface that is easy to navigate. It integrates smoothly with other Facebook services and supports features like WhatsApp Web for desktop usage. Viber, on the other hand, provides a more customizable experience with themes and chat backgrounds. It also offers hidden chats, which can be useful for users who prioritize privacy within their device.
One of the standout features of Viber is its ability to make calls to non-Viber numbers, a service known as Viber Out. This feature allows users to make international calls at competitive rates, which can be particularly appealing to those who frequently communicate with people outside their immediate contact list. WhatsApp does not currently offer this capability.
Both platforms have made strides in business communication with WhatsApp Business and Viber for Business. WhatsApp Business provides tools tailored for small businesses, including quick replies and greeting messages. Viber for Business offers similar functionalities but also includes analytics and targeted messaging options, which can be beneficial for larger enterprises seeking to engage more effectively with their customer base.
In conclusion, the choice between Viber and WhatsApp depends on your specific needs and preferences. If you prioritize a larger user base, seamless integration with other services, and robust security transparency, WhatsApp is likely the better option. However, if you value customization, hidden chats, and the ability to make calls to non-Viber numbers, Viber may be more suitable for your communication needs.