What should I do if a WhatsApp call doesn't go through?

What should I do if a WhatsApp call doesn't go through - briefly?

If your WhatsApp call isn't going through, first check your internet connection as calls require a stable data or Wi-Fi connection. Additionally, ensure that both you and the recipient have the latest version of WhatsApp installed.

What should I do if a WhatsApp call doesn't go through - in detail?

If you are experiencing issues with WhatsApp calls not going through, there are several steps you can take to troubleshoot the problem effectively. Here is a detailed guide to help you resolve this issue:

  1. Check Your Internet Connection: A stable and strong internet connection is crucial for making WhatsApp calls. Ensure that your Wi-Fi or mobile data connection is active and strong enough. You can test this by trying to make a call using another app like Skype or Zoom, or by browsing the web.

  2. Restart Your Device: Sometimes, simply restarting your phone can resolve connectivity issues. Turn off your device and wait for a few minutes before turning it back on. This can help clear any temporary glitches that might be causing the problem.

  3. Update WhatsApp: Ensure that you are using the latest version of WhatsApp. Outdated versions may have bugs or compatibility issues that prevent calls from going through. Go to your app store, search for WhatsApp, and check if there is an update available.

  4. Check WhatsApp Server Status: Occasionally, WhatsApp servers might experience downtime or maintenance, which can affect call functionality. You can check the server status on websites like Downdetector to see if others are experiencing similar issues.

  5. Clear App Cache and Data: Clearing the cache and data of the WhatsApp app can help resolve minor issues that might be causing the problem. To do this:

    • Go to your device settings.
    • Find and select the "Apps" or "Applications" section.
    • Locate WhatsApp in the list of installed apps.
    • Tap on "Storage" and then clear the cache.
    • If clearing the cache does not work, you can also try clearing the app data, but note that this will delete your chat history.
  6. Reinstall WhatsApp: If clearing the cache and data does not resolve the issue, consider uninstalling and then reinstalling the WhatsApp application. This process can help fix any corrupted files or settings that might be causing the problem.

  7. Check for Interference from Other Apps: Sometimes, other apps running in the background can interfere with WhatsApp calls. Try closing all unnecessary apps and then attempt to make a call again.

  8. Check Your Phone's Settings: Ensure that your phone's settings are not blocking WhatsApp from making calls. Go to your device settings, find the "Apps" or "Applications" section, select WhatsApp, and check if there are any restrictions on calling functionality.

  9. Contact WhatsApp Support: If none of the above solutions work, it is possible that there is a more complex issue at play. In this case, you can contact WhatsApp support for further assistance. Provide them with details about your device, operating system version, and any error messages you might be encountering.

By following these steps, you should be able to identify and resolve the issue preventing your WhatsApp calls from going through.