What to do if a call in WhatsApp does not go through - briefly?
If a call on WhatsApp is not going through, first check your internet connection as stable connectivity is crucial for voice and video calls. Additionally, ensure that both you and the person you are trying to reach have the latest version of WhatsApp installed.
What to do if a call in WhatsApp does not go through - in detail?
If you're experiencing issues with WhatsApp calls not going through, there are several steps you can take to troubleshoot the problem. Here is a detailed guide to help you resolve this issue:
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Check Your Internet Connection: A stable internet connection is crucial for making WhatsApp calls. Ensure that your device is connected to Wi-Fi or has a strong mobile data signal. You can check the strength of your connection by trying to load a webpage or streaming a video. If the connection is weak, try moving to an area with better reception or switch to a different network if possible.
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Update WhatsApp: Make sure you are using the latest version of WhatsApp. Outdated apps can sometimes cause compatibility issues. Go to your device's app store (Google Play Store for Android and App Store for iOS) and check for any available updates. If an update is available, install it immediately.
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Restart Your Device: Sometimes, simply restarting your device can resolve temporary glitches that might be causing the issue. Turn off your device and then turn it back on after a few seconds.
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Clear WhatsApp Cache: Clearing the cache can help resolve minor issues with the app. For Android devices, go to Settings > Apps > WhatsApp > Storage & cache > Clear cache. On iOS devices, you may need to delete and reinstall the app, as there is no direct way to clear the cache.
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Check Permissions: Ensure that WhatsApp has the necessary permissions to access your contacts, microphone, and camera. Go to your device's settings and check the app permissions for WhatsApp. Grant all necessary permissions if they have been revoked or denied.
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Enable Background Data Usage: Some devices have a feature that restricts background data usage to save battery life. Make sure this setting is not interfering with your WhatsApp calls. On Android, go to Settings > Data usage > WhatsApp and ensure that the "Restrict app background data" option is turned off.
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Check for Service Outages: Occasionally, WhatsApp may experience service outages or maintenance periods that can affect call functionality. Visit the WhatsApp status page or check social media platforms to see if other users are reporting similar issues.
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Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp on your device. This can resolve any underlying software issues that might be causing the problem. Make sure to back up your chat history before uninstalling the app.
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Contact Support: If you've tried all of the above steps and are still unable to make WhatsApp calls, it may be necessary to contact WhatsApp support for further assistance. Provide them with details about the issue, including any error messages you might have encountered.
By following these detailed troubleshooting steps, you should be able to resolve most issues related to WhatsApp calls not going through.