What to do if the sound disappeared in WhatsApp when receiving a message?

What to do if the sound disappeared in WhatsApp when receiving a message - briefly?

If you're no longer hearing notification sounds for new messages in WhatsApp, it's likely due to your phone's Do Not Disturb mode or the app's notification settings. To resolve this issue, check and adjust these settings accordingly.

What to do if the sound disappeared in WhatsApp when receiving a message - in detail?

If you're experiencing an issue where the sound disappears when receiving messages on WhatsApp, there are several steps you can take to troubleshoot and resolve the problem. Here’s a detailed guide:

1. Check Your Device’s Sound Settings:

   • Ensure that your device is not set to silent or vibrate mode. You can usually find these settings in the quick settings menu on your phone.
   • Make sure the volume for notifications and media is turned up. Sometimes, the volume can be muted without you realizing it.

2. Verify WhatsApp Notification Settings:

   • Open WhatsApp and go to your device’s settings.
   • Find the 'Notifications' or 'Apps' section, depending on your device.
   • Locate WhatsApp in the list of apps and tap on it.
   • Ensure that the 'Sound' option is enabled for notifications. You can also check if there are any specific settings for message notifications.

3. Check WhatsApp’s Internal Settings:

   • Open WhatsApp.
   • Go to 'Settings' (usually represented by three dots in the upper right corner).
   • Select 'Notifications.'
   • Make sure that the 'Message tone' is not set to 'Off' or 'None.' You can also choose a different tone if needed.

4. Restart Your Device:

   • Sometimes, simply restarting your device can resolve temporary glitches that might be causing the sound issue.
   • Hold down the power button until the option to restart appears, then follow the prompts.

5. Clear WhatsApp Cache:

   • Go to your device’s settings and find the 'Apps' or 'Application Manager' section.
   • Locate WhatsApp in the list of apps and tap on it.
   • Find the 'Storage' option and then 'Clear Cache.' This can help resolve issues related to temporary data that might be causing problems.

6. Update WhatsApp:

   • Ensure that you have the latest version of WhatsApp installed. Outdated versions can sometimes have bugs or glitches that affect functionality.
   • Go to the Google Play Store (for Android) or the App Store (for iOS), search for WhatsApp, and check if there are any updates available.

7. Reinstall WhatsApp:

   • If none of the above steps work, you might need to uninstall and then reinstall WhatsApp. This can help resolve more persistent issues related to the app’s configuration or data.
   • Before doing so, make sure to back up your chats if necessary.

8. Check for System Updates:

   • Sometimes, the issue might be with the operating system rather than WhatsApp itself. Ensure that your device’s software is up-to-date.
   • Go to your device’s settings and look for 'System' or 'Software Update.' If there are any updates available, install them.

By following these steps, you should be able to troubleshoot and resolve the issue of missing sounds when receiving messages on WhatsApp.