What to do if you can't make calls through WhatsApp - briefly?
If you are unable to make calls through WhatsApp, first check your internet connection as stable connectivity is essential for voice and video calls. Additionally, ensure that both your device and the WhatsApp application are updated to the latest versions available.
What to do if you can't make calls through WhatsApp - in detail?
If you're having trouble making calls on WhatsApp, there are several steps you can take to resolve the issue:
-
Check Your Internet Connection: A stable internet connection is crucial for WhatsApp calls. Ensure that your device is connected to Wi-Fi or has a strong mobile data signal. You can test this by opening a web browser and trying to load a few websites.
-
Update WhatsApp: Outdated versions of the app might have bugs that interfere with call functionality. Go to the App Store (iOS) or Google Play Store (Android), find WhatsApp, and check for updates. If an update is available, install it.
-
Restart Your Device: Sometimes, simply restarting your phone can resolve temporary glitches that might be affecting WhatsApp calls. Hold down the power button until the 'Slide to Power Off' prompt appears, then slide to turn off your device. Wait for a minute or two before turning it back on.
-
Check App Permissions: Ensure that WhatsApp has the necessary permissions to access your microphone and camera. On Android, go to Settings > Apps > WhatsApp > Permissions, and make sure all relevant permissions are enabled. On iOS, go to Settings > WhatsApp, and ensure that microphone access is granted.
-
Clear Cache (Android Only): Over time, cached data can become corrupted and cause app issues. To clear the cache on an Android device, go to Settings > Apps > WhatsApp > Storage & cache > Clear cache.
-
Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp. This can help resolve any underlying software issues. Before you do this, make sure to back up your chat history if you haven't already done so.
-
Check for Carrier Restrictions: In some regions, mobile carriers may block or restrict access to certain apps, including WhatsApp. Contact your carrier to see if there are any restrictions in place that might be affecting your ability to make calls on WhatsApp.
-
Use WhatsApp Web/Desktop: If you're still having trouble making calls on the mobile app, try using WhatsApp Web or Desktop. These versions of the app can sometimes bypass issues related to the mobile version. To use WhatsApp Web, open your web browser and go to web.whatsapp.com. Then, scan the QR code with your phone's camera.
By following these steps, you should be able to resolve most issues related to making calls on WhatsApp. If the problem persists, it may be helpful to contact WhatsApp support for further assistance.