WhatsApp: An error occurred with the chat history. How to restore it - briefly?
WhatsApp users may occasionally encounter errors that affect their chat history. To restore lost messages, follow these steps:
- Ensure your device is connected to the internet.
- Back up and then restore your chat history using WhatsApp's built-in backup feature.
WhatsApp: An error occurred with the chat history. How to restore it - in detail?
WhatsApp has become an integral part of our daily communication, and losing chat history can be a significant setback. However, users need not panic if they encounter errors with their chat history as there are several methods to restore it.
Firstly, it is crucial to understand that WhatsApp automatically backs up chat history on both Android and iOS devices. For Android users, the backup is stored in Google Drive, while for iOS users, the backup is saved in iCloud. To restore the chat history, follow these steps:
-
Uninstall and Reinstall WhatsApp: Begin by uninstalling WhatsApp from your device. Once removed, go to the app store (Google Play Store for Android or App Store for iOS) and reinstall WhatsApp.
-
Verify Your Phone Number: After reinstalling, open WhatsApp and follow the prompts to verify your phone number. This step is necessary to link your account with the verified phone number.
-
Restore from Backup: Once your phone number is verified, WhatsApp will automatically search for a backup. If it finds one, you will see an option to restore your chat history. Tap "Restore" to proceed. This process may take some time depending on the size of your backup and the speed of your internet connection.
-
Complete the Setup: After the restoration is complete, WhatsApp will prompt you to set up your profile picture, name, and other settings. Complete these steps to finalize the setup.
For users who have not enabled automatic backups, restoring chat history can be more challenging but still possible through local backups:
-
Local Backup: WhatsApp creates a local backup on your device’s internal storage or SD card (for Android) and iCloud (for iOS). To restore from a local backup, ensure that the backup file is not deleted or overwritten.
-
Restore from Local Backup: Follow the same steps as above to uninstall and reinstall WhatsApp. During the setup process, when prompted for restoration, choose "Restore" if a local backup is detected.
Additionally, users can manually create backups periodically to ensure that their chat history is always safe:
- Manual Backup on Android: Open WhatsApp > go to Settings > Chats > Chat Backup > Back Up.
- Manual Backup on iOS: Open WhatsApp > go to Settings > Chats > Chat Backup > Back Up Now.
By following these steps, users can effectively restore their chat history in case of errors or accidental deletion. Regularly backing up your data is a proactive measure that ensures the safety and accessibility of your communication history on WhatsApp.