WhatsApp call is not working, what should I do - briefly?
If your WhatsApp calls are not working, try these steps: first, ensure that both you and the recipient have a stable internet connection; then, check if either of you has restricted data usage for WhatsApp in your phone settings.
WhatsApp call is not working, what should I do - in detail?
If your WhatsApp calls are not working, there are several steps you can take to troubleshoot and resolve the issue. Here's a detailed guide to help you:
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Check Your Internet Connection: A stable internet connection is crucial for making WhatsApp calls. Ensure that your device is connected to Wi-Fi or has strong mobile data. You can test this by trying to access other online services on your device.
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Update the App: Outdated versions of WhatsApp may have bugs that prevent calls from working properly. Make sure you have the latest version of the app installed. Go to the Google Play Store or Apple App Store, search for WhatsApp, and update it if necessary.
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Check Permissions: Ensure that WhatsApp has the necessary permissions to access your contacts, microphone, and camera. On Android, you can check this in Settings > Apps & notifications > WhatsApp > Permissions. On iOS, go to Settings > WhatsApp > Microphone and Camera.
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Restart Your Device: Sometimes, simply restarting your device can resolve temporary glitches that may be affecting the app's functionality. Turn off your phone, wait for a few seconds, and then turn it back on.
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Clear Cache and Data (Android Only): If you are using an Android device, clearing the cache and data of WhatsApp might help resolve the issue. Go to Settings > Apps & notifications > WhatsApp > Storage & cache, and tap on "Clear Cache" and "Clear Data." Note that this will log you out of WhatsApp, so be prepared to sign in again.
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Reinstall the App: If none of the above steps work, try uninstalling and then reinstalling WhatsApp. This can often fix persistent issues by ensuring that all files are correctly installed.
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Check Your Phone Number: Ensure that your phone number is correctly registered with WhatsApp. You can verify this in the app settings under Account > Your phone number. Make sure it matches the number you use for calls.
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Contact Support: If after trying all these steps, your WhatsApp calls are still not working, it might be a more complex issue that requires assistance from WhatsApp support. You can reach out to them through the app by going to Settings > Help > Contact Us.
By following these detailed steps, you should be able to identify and resolve most issues related to WhatsApp call functionality.