WhatsApp calls are not going through, what should I do - briefly?
If WhatsApp calls are not going through, first ensure that your internet connection is stable and strong enough to support voice and video calls. Additionally, check if there are any ongoing issues with WhatsApp's servers by visiting their official status page or contacting their support for further assistance.
WhatsApp calls are not going through, what should I do - in detail?
When WhatsApp calls are not going through, there are several steps you can take to troubleshoot and resolve the issue:
-
Check Your Internet Connection: Ensure that your device is connected to a stable internet connection. WhatsApp calls require a strong internet signal, either via Wi-Fi or mobile data. If your connection is weak or unstable, try moving to an area with better reception.
-
Update WhatsApp: Make sure you are using the latest version of WhatsApp. Outdated versions may have bugs that affect call functionality. You can update WhatsApp through the Google Play Store (for Android) or the Apple App Store (for iOS).
-
Restart Your Device: Sometimes, simply restarting your device can resolve connectivity issues. Turn off your phone and turn it back on after a few seconds.
-
Clear WhatsApp Cache: If you are using an Android device, clearing the cache for WhatsApp can help resolve call issues. Go to Settings > Apps > WhatsApp > Storage & cache > Clear cache.
-
Check Permissions: Ensure that WhatsApp has the necessary permissions to access your microphone and camera. On both Android and iOS devices, you can check and adjust these settings in the device's privacy or security settings.
-
Reset Network Settings: If you are still experiencing issues, try resetting your network settings. This will erase all saved Wi-Fi networks and passwords, so you will need to reconnect manually. For Android devices, go to Settings > General management > Reset > Reset network settings. On iOS devices, go to Settings > General > Reset > Reset Network Settings.
-
Check WhatsApp Server Status: Occasionally, the issue may not be with your device but with WhatsApp's servers. You can check the server status on websites like Downdetector or the official WhatsApp status page. If there is an ongoing outage, you will need to wait until the service is restored.
-
Reinstall WhatsApp: As a last resort, try uninstalling and then reinstalling WhatsApp. This can help resolve any corrupted files that may be causing the issue. Make sure to back up your chat history before proceeding with this step.
By following these detailed steps, you should be able to identify and resolve the issue preventing WhatsApp calls from going through on your device.