WhatsApp calls are not working, what should I do - briefly?
If WhatsApp calls are not working, first ensure your internet connection is stable and sufficiently strong for voice or video calls. Additionally, verify that both your device's software and the WhatsApp application are up to date.
WhatsApp calls are not working, what should I do - in detail?
If you're experiencing issues with WhatsApp calls, there are several steps you can take to troubleshoot the problem. Here is a detailed guide to help you resolve the issue:
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Check Your Internet Connection: WhatsApp calls require a stable internet connection. Ensure that your device is connected to Wi-Fi or has strong mobile data signal. You can test your connection by trying to access other online services or websites.
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Update WhatsApp: Outdated versions of the app may cause functionality issues, including call problems. Go to the App Store (for iOS) or Google Play Store (for Android), search for WhatsApp, and check if there are any updates available. Install them if necessary.
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Restart Your Device: Sometimes, a simple restart can resolve temporary glitches that may be affecting your calls. Turn off your device completely, wait for a few seconds, and then turn it back on.
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Clear App Cache (Android Only): If you are using an Android device, clearing the app cache can help resolve call issues. Go to Settings > Apps > WhatsApp > Storage & Cache > Clear Cache.
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Check Permissions: Ensure that WhatsApp has the necessary permissions to access your microphone and camera. On iOS, go to Settings > Privacy > Microphone/Camera and make sure WhatsApp is enabled. On Android, go to Settings > Apps > WhatsApp > Permissions and ensure that both Microphone and Camera are granted.
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Enable Background Data: Ensure that background data usage is allowed for WhatsApp. This setting allows the app to use data even when it's running in the background. On Android, go to Settings > Data Usage > WhatsApp and make sure "Background data" is enabled.
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Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp from the App Store or Google Play Store. This can help resolve any corrupted files that may be causing the issue.
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Check Your Phone Number: Ensure that your phone number is correctly registered with WhatsApp. Sometimes, incorrect registration can cause call issues. Go to Settings > Account > Delete my account and follow the prompts to de-register your account. Then, re-register using the correct phone number.
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Contact Support: If you've tried all the above steps and are still experiencing issues, it may be time to contact WhatsApp support for further assistance. You can reach out to them through the app by going to Settings > Help > Contact Us.
By following these detailed troubleshooting steps, you should be able to resolve most issues related to WhatsApp calls not working.