WhatsApp doesn't send messages although there is internet, what to do and how to fix it?

WhatsApp doesn't send messages although there is internet, what to do and how to fix it - briefly?

If WhatsApp isn't sending messages despite having an active internet connection, there are a few steps you can take to resolve the issue. Firstly, ensure that your app is updated to the latest version, as outdated software can often cause functionality issues. Additionally, try restarting your device and clearing the app cache to see if this resolves the problem. If these steps do not work, consider reaching out to WhatsApp support for further assistance.

WhatsApp doesn't send messages although there is internet, what to do and how to fix it - in detail?

If WhatsApp isn't sending messages despite having an active internet connection, several factors could be causing the issue. Here’s a detailed guide on how to troubleshoot and resolve this problem:

  1. Check Your Internet Connection:

    • Ensure your device is connected to the internet. You can do this by trying to access a website or using another app that requires an internet connection.
    • If you're using mobile data, try switching to Wi-Fi and vice versa to see if the issue persists.

  2. Verify WhatsApp Server Status:

    • Occasionally, WhatsApp servers might experience downtime or maintenance. Visit websites like Downdetector to check if there are any reported outages in your region.

  3. Update WhatsApp:

    • Outdated versions of the app may have bugs that prevent messages from being sent. Go to the App Store (iOS) or Google Play Store (Android) and update WhatsApp to the latest version.

  4. Clear App Cache:

    • Clearing the cache can resolve many issues related to app performance. For Android users, go to Settings > Apps > WhatsApp > Storage & cache > Clear cache. For iOS users, this option isn’t available directly, but you can delete and reinstall the app.

  5. Check Phone Date and Time:

    • Ensure your phone's date and time settings are correct. Incorrect settings can interfere with WhatsApp’s functionality. Go to Settings > General > Date & Time (iOS) or Settings > System > Date & time (Android).

  6. Restart Your Device:

    • A simple restart can often resolve minor glitches. Turn off your device, wait for a few seconds, and then turn it back on.

  7. Check WhatsApp Permissions:

  8. Reinstall WhatsApp:

    • If all else fails, try uninstalling and then reinstalling the app. This can resolve issues related to corrupted files or settings.

  9. Check for Software Updates:

    • Make sure your device’s operating system is up-to-date. Sometimes, compatibility issues between the OS and the app can cause problems. Go to Settings > General > Software Update (iOS) or Settings > System > Advanced > System update (Android).

  10. Contact Support:

    • If none of the above solutions work, it’s time to contact WhatsApp support. They can provide more specific guidance tailored to your situation.

By following these steps, you should be able to diagnose and fix the issue preventing WhatsApp from sending messages, even with an active internet connection.