WhatsApp drops calls. What should I do - briefly?
If you're experiencing dropped calls on WhatsApp, there are several steps you can take to resolve the issue. Firstly, ensure that your internet connection is stable and strong enough for voice and video calls. Additionally, check if your device's software is up to date, as outdated versions may cause compatibility issues with the app.
WhatsApp drops calls. What should I do - in detail?
If you are experiencing dropped calls on WhatsApp, there are several steps you can take to troubleshoot and resolve the issue. Here is a detailed guide to help you:
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Check Your Internet Connection: A stable internet connection is crucial for maintaining calls on WhatsApp. Ensure that your Wi-Fi or mobile data connection is strong. If possible, try switching between different networks (Wi-Fi to mobile data) to see if the issue persists.
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Update WhatsApp: Outdated applications can sometimes cause glitches and dropped calls. Go to the App Store or Google Play Store and check for any available updates for WhatsApp. Download and install the latest version to ensure you have all the necessary fixes and improvements.
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Clear Cache: Clearing the cache can often resolve temporary issues with the application. On Android devices, go to Settings > Apps > WhatsApp > Storage & cache > Clear cache. For iOS users, there is no direct way to clear the cache, but you can try deleting and reinstalling the app.
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Restart Your Device: Sometimes, simply restarting your device can resolve connectivity issues. Turn off your phone, wait for a few seconds, and then turn it back on.
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Check WhatsApp Server Status: Occasionally, the issue might not be with your device but with WhatsApp’s servers. Websites like Downdetector can provide real-time information about server status. If there is an outage, you will have to wait until WhatsApp resolves the issue.
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Disable Battery Optimization: Some phones have battery optimization features that can interfere with app performance. Go to Settings > Apps > WhatsApp > Battery > Battery optimization and disable it for WhatsApp.
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Check for Interference: Other apps running in the background might be causing interference. Close all unnecessary applications before making a call on WhatsApp.
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Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp. This can resolve any underlying issues with the app installation. Remember to back up your chats before uninstalling.
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Contact Support: If you have tried all the above solutions and are still experiencing dropped calls, it might be best to contact WhatsApp support for further assistance. Provide them with detailed information about your issue so they can offer more targeted help.
By following these steps, you should be able to identify and resolve the issue causing your WhatsApp calls to drop.