WhatsApp says file is missing from internal memory, what should I do - briefly?
If WhatsApp displays the message "file is missing from internal memory," it indicates that a required file for the app to function properly is not present in your device's internal storage. To resolve this issue, ensure you have sufficient internal memory available and consider reinstalling the application.
WhatsApp says file is missing from internal memory, what should I do - in detail?
If you're encountering the error message "file is missing from internal memory" on WhatsApp, it typically indicates that a specific file required by the app cannot be found or accessed in your device's internal storage. This issue can arise due to several reasons, including corrupted files, insufficient storage space, or software glitches. Here are detailed steps you can take to resolve this problem:
-
Check Storage Space: Ensure that there is enough free space on your device's internal memory. WhatsApp requires sufficient storage to function properly. You can check and manage your storage by going to Settings > Storage & USB. If necessary, free up some space by deleting unnecessary files or apps.
-
Clear WhatsApp Cache: Over time, the cache in WhatsApp can become corrupted or bloated, leading to various issues. Clearing the cache can often resolve such problems. To do this:
-
Check File Permissions: Ensure that WhatsApp has the necessary permissions to access your files. Sometimes, changes in app settings or updates can alter these permissions. To check and adjust permissions:
- Go to Settings > Apps > WhatsApp.
- Tap on Permissions.
- Make sure that the required permissions (such as Storage) are enabled.
-
Reboot Your Device: A simple reboot can sometimes resolve temporary glitches or software issues. Press and hold the power button, then select Restart (or Power Off and wait for a few seconds before turning it back on).
-
Update WhatsApp: Make sure you are using the latest version of WhatsApp. Outdated apps can have compatibility issues or bugs that may cause such errors. To update:
-
Reinstall WhatsApp: If the problem persists, you may need to uninstall and then reinstall WhatsApp. This process can help resolve any corrupted files or settings within the app:
- Go to Settings > Apps > WhatsApp.
- Tap on Uninstall.
- After uninstalling, go back to the Google Play Store, search for WhatsApp, and tap Install.
-
Backup and Restore: Before taking any drastic steps, make sure you have a recent backup of your WhatsApp data. You can use Google Drive to back up your chats, media, and settings. After backing up:
- Uninstall WhatsApp.
- Reinstall it from the Play Store.
- During the setup process, restore your chat history from the Google Drive backup.
By following these steps, you should be able to resolve the "file is missing from internal memory" error on WhatsApp and continue using the app without interruption.