WhatsApp unfortunately says this file is missing from internal memory. What should I do - briefly?
If you encounter the message "this file is missing from internal memory" on WhatsApp, it indicates that the file in question could not be found in your device's storage. To resolve this issue, ensure that the file is present and accessible in your internal memory or consider using an alternative storage method for better accessibility.
WhatsApp unfortunately says this file is missing from internal memory. What should I do - in detail?
When WhatsApp displays the message "this file is missing from internal memory," it indicates that there has been an issue with the storage or retrieval of a specific file you are attempting to access or send. This problem can occur due to several reasons, including insufficient storage space, corrupted files, or app glitches. To resolve this issue, follow these detailed steps:
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Check Storage Space: Ensure that your device has enough internal memory available. WhatsApp requires a certain amount of free space to function properly. You can check your storage by going to the Settings menu on your device and navigating to the Storage section. If necessary, free up some space by deleting unnecessary files, apps, or media.
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Clear Cache: Clearing the cache for WhatsApp can often resolve minor issues. To do this:
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Update WhatsApp: Ensure that you are using the latest version of WhatsApp. App updates often include bug fixes and performance improvements that can resolve issues like this one. To update:
- Open the Google Play Store (for Android devices) or the App Store (for iOS devices).
- Search for WhatsApp and check if there is an available update. If so, tap Update to install the latest version.
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Restart Your Device: A simple restart can sometimes resolve temporary glitches. Turn off your device completely and then turn it back on after a few seconds.
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Check File Integrity: The file you are trying to access might be corrupted or incomplete. If possible, try downloading the file again from its original source. Alternatively, if someone sent you the file, ask them to re-send it.
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Reinstall WhatsApp: If the issue persists, consider uninstalling and then reinstalling WhatsApp. Before doing so, make sure to back up your chats and media to avoid losing any important data. To back up:
After backing up, uninstall WhatsApp from your device. Then, download and install the latest version of WhatsApp from the Play Store or App Store. Restore your chat history when prompted during the setup process.
By following these steps, you should be able to resolve the issue with WhatsApp stating that "this file is missing from internal memory." If the problem continues, it may be helpful to seek further assistance from WhatsApp support or consult your device manufacturer for additional troubleshooting guidance.