When does a business account become available on WhatsApp - briefly?
A business account on WhatsApp becomes available after the app verifies your phone number and confirms that it is not already linked to a personal account. This process typically takes only a few minutes.
When does a business account become available on WhatsApp - in detail?
A business account on WhatsApp becomes available when an organization or individual meets certain criteria and completes specific setup steps. Here's a detailed breakdown of the process:
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Eligibility Criteria: To be eligible for a WhatsApp Business account, you must meet the following conditions:
- You have a business phone number that is not registered on WhatsApp.
- Your business complies with WhatsApp's Commerce Policy and Business Terms of Service.
- You agree to receive messages from WhatsApp on this number.
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Account Setup: Once you meet the eligibility criteria, follow these steps to set up your account:
- Download the App: Install the WhatsApp Business app on your device. It's available for both Android and iOS platforms.
- Phone Number Verification: Enter your business phone number during the setup process. You'll receive a verification code via SMS, which you need to enter to confirm your number.
- Business Profile: Create a business profile by providing essential information such as your business name, address, and category. This step helps potential customers find and recognize your business.
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WhatsApp Business API (Optional): For larger businesses with more complex needs, WhatsApp offers an API solution in addition to the free app:
- API Access: To gain access to the WhatsApp Business API, you need to work with a WhatsApp Business Solution Provider. These providers are certified by WhatsApp and can help you integrate the API into your systems.
- Approval Process: The approval process for the API involves submitting an application that details your business use case. WhatsApp reviews these applications to ensure they align with their policies and guidelines.
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Account Activation: After completing the setup steps, your WhatsApp Business account becomes active, and you can start communicating with your customers. The account is tied to your business phone number, ensuring that both new and existing contacts can reach out to you via WhatsApp.
In summary, a business account on WhatsApp becomes available once you meet the eligibility criteria, complete the setup process in the WhatsApp Business app, or gain approval for accessing the API through a certified provider. This structured approach ensures that businesses can effectively use WhatsApp to engage with their customers and grow their operations.