Why are calls not displayed in WhatsApp on Android - briefly?
Calls may not be displayed in WhatsApp on Android due to several reasons, including outdated app versions, insufficient storage space, or network connectivity issues. To resolve this, ensure your WhatsApp is updated, free up some storage, and check your internet connection.
Why are calls not displayed in WhatsApp on Android - in detail?
If you're experiencing an issue where incoming or outgoing calls are not displaying in WhatsApp on your Android device, there could be several underlying reasons for this problem. Here’s a detailed breakdown to help you diagnose and potentially resolve the issue:
Network Connectivity
One of the primary reasons for missed call notifications is poor internet connectivity. WhatsApp relies heavily on a stable internet connection to send and receive calls, messages, and notifications. Ensure that your device is connected to a reliable Wi-Fi network or has strong mobile data connectivity. If you’re in an area with weak signal strength, try moving to a location with better coverage.
App Permissions
WhatsApp requires certain permissions to function correctly on your Android device. These include access to your contacts, microphone, camera, and phone state. To check and grant these permissions:
- Open the Settings app on your Android device.
- Navigate to Apps > WhatsApp > Permissions.
- Ensure that all necessary permissions are enabled.
Do Not Disturb Mode
If your device is in Do Not Disturb (DND) mode, it might be silencing notifications from WhatsApp, including call notifications. To check this:
- Open the Settings app.
- Go to Sound > Do Not Disturb.
- Ensure that DND is turned off or configure it to allow notifications from WhatsApp.
Background Data Restrictions
Some Android devices have built-in features to restrict background data usage for specific apps. If this feature is enabled for WhatsApp, it could prevent call notifications from being displayed. To check and modify these settings:
- Open the Settings app.
- Navigate to Data Usage > WhatsApp.
- Ensure that the "Restrict background data" option is not enabled.
Battery Optimization
Battery optimization features can sometimes interfere with WhatsApp’s ability to display call notifications. You can adjust these settings as follows:
- Open the Settings app.
- Go to Battery > Battery Optimization.
- Select WhatsApp from the list and choose "Don't optimize" or a similar option.
App Updates
Ensure that both your WhatsApp application and your Android operating system are up-to-date. Outdated software can sometimes cause compatibility issues that prevent notifications from being displayed correctly. You can check for updates in the Google Play Store for WhatsApp, and under Settings > System > System Update for your OS.
Device Storage
Insufficient storage space on your device can also lead to various issues, including missed call notifications. Free up some space by deleting unnecessary files, apps, or media.
Third-Party Apps
Sometimes, third-party apps like task killers, battery savers, or cleaner apps can interfere with WhatsApp’s functionality. Try disabling these apps temporarily to see if the issue is resolved.
Clear Cache and Data
If the problem persists, you might need to clear the cache and data for the WhatsApp app:
- Open the Settings app.
- Navigate to Apps > WhatsApp > Storage & cache.
- Tap on "Clear Cache" and then "Clear Data." Note that clearing data will delete your chat history, so consider backing up your conversations before proceeding.
Factory Reset
As a last resort, if none of the above solutions work, you might need to perform a factory reset on your device. This will erase all data from your phone, so ensure you back up any important information before proceeding.
By systematically checking and adjusting these settings, you should be able to resolve the issue of missing call notifications in WhatsApp on your Android device.