Why are incoming WhatsApp calls not working - briefly?
Incoming WhatsApp calls may not be working due to several reasons such as poor internet connectivity or outdated app versions. To resolve this issue, ensure your device is connected to a stable Wi-Fi network and update the WhatsApp application to the latest version available.
Why are incoming WhatsApp calls not working - in detail?
Incoming WhatsApp calls may not be working due to several reasons, each of which requires a specific resolution. Firstly, ensure that your device is connected to the internet, as WhatsApp calls require a stable data connection. Both Wi-Fi and mobile data can be utilized for these calls; however, if your network is unstable or slow, the call quality may suffer or the call might not connect at all.
Secondly, check that your WhatsApp application is up to date. Outdated versions of the app can have compatibility issues with newer software updates, leading to malfunctions such as failed incoming calls. Regularly updating the app ensures that you have access to the latest features and bug fixes.
Thirdly, examine your device's settings to ensure that WhatsApp has the necessary permissions to function properly. On both Android and iOS devices, you need to grant WhatsApp permission to use your microphone, camera, and contacts. Without these permissions, WhatsApp may not be able to receive or make calls. Additionally, verify that your device's Do Not Disturb mode is not enabled, as this can block incoming calls.
Fourthly, consider the possibility of network restrictions imposed by your internet service provider (ISP) or your mobile carrier. Some ISPs and carriers may block VoIP services like WhatsApp calls to promote their own voice call services. Check with your ISP or carrier to determine if such restrictions are in place and explore possible solutions, such as using a VPN to bypass these restrictions.
Lastly, the issue might be on WhatsApp's end rather than your device. Server outages or maintenance can temporarily disrupt WhatsApp's services, including incoming calls. In such cases, you will need to wait until WhatsApp resolves the issue and restores its services. You can check the status of WhatsApp's servers on websites that monitor service disruptions in real-time.
In summary, when troubleshooting why incoming WhatsApp calls are not working, consider your internet connection, app updates, device settings, network restrictions, and server issues. By addressing each of these factors, you can identify the root cause of the problem and take appropriate action to resolve it.