Why aren't calls going through on WhatsApp - briefly?
Calls may not be going through on WhatsApp due to several reasons such as poor internet connectivity or temporary server issues. It is advisable to check your internet connection and ensure that both parties have the latest version of the app installed.
Why aren't calls going through on WhatsApp - in detail?
There could be several reasons why calls are not going through on WhatsApp. Let's explore the most common issues and their potential solutions in detail:
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Internet Connectivity: WhatsApp calls, both voice and video, rely heavily on a stable internet connection. If your device is connected to Wi-Fi, ensure that the signal strength is strong and consistent. For mobile data users, check if you have enough data allowance for the month or if there are any network restrictions.
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WhatsApp Version: Outdated versions of WhatsApp might not support certain features, including calls. Ensure your app is up-to-date by visiting the Google Play Store (for Android) or the Apple App Store (for iOS). If an update is available, install it immediately.
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Phone Permissions: WhatsApp requires specific permissions to function correctly, particularly access to your contacts, microphone, and camera for calls. On both Android and iOS devices, you can manage these settings in the privacy or security section of your phone's settings menu.
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Network Restrictions: Some networks may block or restrict VoIP services like WhatsApp calls due to regulatory requirements or commercial agreements. If you suspect this is the case, contact your network provider for clarification and possible solutions.
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WhatsApp Server Issues: Occasionally, WhatsApp's servers might experience downtime or maintenance periods, which can affect call functionality. You can check the status of WhatsApp services on websites like Down Detector to see if other users are experiencing similar issues.
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Device Compatibility: Older devices may not support WhatsApp calls due to hardware limitations or outdated operating systems. If your device is several years old, consider upgrading to a newer model that supports the latest software updates and features.
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Call Blocking: It's possible that the person you are trying to call has blocked you on WhatsApp. In this case, you will not be able to reach them via calls or messages until they unblock your number.
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Airplane Mode: If your device is in Airplane Mode, it will disconnect from all wireless networks, including Wi-Fi and mobile data. Ensure that Airplane Mode is turned off before attempting a WhatsApp call.
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WhatsApp Account Status: Make sure your WhatsApp account is active and verified. If your phone number has been deactivated or banned for violating WhatsApp's terms of service, you will not be able to make calls until the issue is resolved.
By systematically checking these potential issues, you should be able to identify and resolve the problem preventing your WhatsApp calls from going through.