Why can't I hear the interlocutor in WhatsApp during an audio call - briefly?
There could be several reasons why you cannot hear your interlocutor during a WhatsApp audio call. Common issues include poor internet connectivity, outdated software, or microphone and speaker problems on either device. Ensure both parties have stable internet connections and consider updating the app to its latest version.
Why can't I hear the interlocutor in WhatsApp during an audio call - in detail?
There could be several reasons why you are unable to hear your interlocutor during a WhatsApp audio call. Let's explore some of the most common issues and their potential solutions:
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Internet Connectivity: Poor internet connection can significantly affect the quality of an audio call. Ensure that both you and your interlocutor have stable and strong internet connections. If possible, switch to a Wi-Fi network instead of using mobile data.
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Device Compatibility: Not all devices are optimized for WhatsApp calls. Some older models or those with outdated software might experience issues. Make sure your device is updated to the latest version of both the operating system and the WhatsApp application.
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Microphone and Speaker Issues: Sometimes, hardware problems can cause audio issues. Check if your microphone and speakers are functioning correctly by testing them with other applications or making a simple voice recording. If there is a problem, you might need to clean or replace the affected parts.
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WhatsApp Settings: Ensure that your WhatsApp settings are configured properly for calls. Go to 'Settings' > 'Apps' > 'WhatsApp', and then check if the microphone and camera permissions are enabled. Additionally, make sure that the call volume is not muted or set too low.
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Background Noise: Excessive background noise can interfere with the audio quality of your call. Try to find a quiet place to make the call, and ask your interlocutor to do the same if possible.
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Network Restrictions: Some networks or service providers might have restrictions that affect WhatsApp calls. If you are using a network that blocks VoIP services, consider switching to another network or using a VPN to bypass these restrictions.
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WhatsApp Server Issues: Occasionally, the problem might lie with WhatsApp's servers. If there is an ongoing issue, other users might also be experiencing similar problems. In such cases, it’s best to wait for WhatsApp to resolve the server-side issues.
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Software Bugs: There could be a bug in the current version of WhatsApp that affects audio calls. If you suspect this is the case, try restarting your device or reinstalling the WhatsApp application. Additionally, keep an eye on updates; sometimes, bugs are fixed in newer versions of the app.
If after trying these solutions you still cannot hear your interlocutor during a WhatsApp audio call, it might be helpful to contact WhatsApp support for further assistance. They can provide more specific guidance tailored to your situation and device.