Why can't I hear the other person during WhatsApp calls on my phone - briefly?
If you cannot hear the other person during WhatsApp calls on your phone, it is likely due to one of several reasons: either your device's microphone or speaker is malfunctioning, or there might be an issue with your internet connection.
Why can't I hear the other person during WhatsApp calls on my phone - in detail?
If you are having trouble hearing the other person during WhatsApp calls on your phone, there could be several underlying issues contributing to this problem. Here is a detailed breakdown of potential causes and solutions:
-
Network Connectivity: Poor internet connection can significantly impact the quality of WhatsApp calls. Ensure that your device is connected to a stable Wi-Fi network or has strong mobile data signals. If you are using mobile data, try switching to Wi-Fi for better call quality.
-
Microphone and Speaker Issues: Sometimes, hardware problems can cause issues with audio during calls. Check if the speaker or microphone on your phone is functioning correctly. You can test this by making a regular voice call or playing an audio file. If there are any signs of malfunction, such as distorted sound or low volume, you might need to have your device serviced.
-
Software Glitches: Occasionally, software bugs can interfere with the functionality of apps like WhatsApp. Ensure that both your operating system and the WhatsApp app are up to date. You can check for updates in the settings menu of your phone or by visiting the respective app store.
-
Background Noise: Excessive background noise can make it difficult to hear the other person clearly during a call. Try to move to a quieter location or use noise-cancelling headphones to improve audio clarity.
-
Volume Settings: It might seem obvious, but sometimes the volume on your phone is set too low. Make sure that the ringer and in-call volume are turned up appropriately. You can adjust these settings in the sound menu of your device.
-
Bluetooth Interference: If you have a Bluetooth device connected to your phone, it might be interfering with the audio quality of WhatsApp calls. Try disconnecting any Bluetooth devices temporarily to see if this resolves the issue.
-
WhatsApp Settings: Ensure that the WhatsApp app has the necessary permissions to access your microphone and speaker. You can check and adjust these settings in the privacy or app management section of your phone’s settings menu.
-
Phone Compatibility: Some older or less powerful smartphones may struggle with high-quality audio calls. If your device is outdated, consider upgrading to a more modern model for improved performance.
-
WhatsApp Server Issues: Although rare, there can be temporary server issues on WhatsApp’s end that affect call quality. In such cases, it might be helpful to wait for a while and try making the call again later.
-
Headphones or Earbuds: If you are using headphones or earbuds during the call, ensure they are compatible with your phone and in good working condition. Sometimes, faulty or low-quality audio accessories can cause issues with sound clarity.
By systematically checking these potential causes, you should be able to identify and resolve the issue preventing you from hearing the other person clearly during WhatsApp calls on your phone.