Why can't I hear the other person in WhatsApp?

Why can't I hear the other person in WhatsApp - briefly?

If you cannot hear the other person on WhatsApp, it is likely due to a connectivity issue or a problem with your device's microphone or speakers. To resolve this, ensure that your internet connection is stable and check if your device's audio settings are correctly configured.

Why can't I hear the other person in WhatsApp - in detail?

There are several reasons why you might not be able to hear the other person during a WhatsApp call. Here is a detailed breakdown of potential issues and solutions:

  1. Network Connectivity: WhatsApp calls rely on a stable internet connection, either Wi-Fi or cellular data. If your network is slow or unstable, you may experience poor audio quality or be unable to hear the other person at all. To troubleshoot this issue:

    • Ensure that you have a strong and stable internet connection.
    • Switch between Wi-Fi and mobile data to see if one performs better than the other.
    • Check your router settings and ensure no other devices are consuming too much bandwidth.

  2. Microphone and Speaker Issues: Problems with your device's microphone or speaker can also prevent you from hearing the other person during a WhatsApp call. Here’s how to address these issues:

    • Make sure your device’s volume is turned up.
    • Check if there is any dirt or debris blocking the speaker grille. Clean it gently with a soft brush or compressed air.
    • Ensure that no apps are running in the background that might interfere with audio functionality.

  3. Software and App Issues: Sometimes, the problem lies within the WhatsApp application itself or the software on your device. To resolve these issues:

    • Update WhatsApp to the latest version available on the App Store or Google Play.
    • Restart your device to clear any temporary glitches.
    • Clear the cache and data of the WhatsApp app from your device’s settings. Be cautious, as this might delete some messages or media.

  4. Permissions: WhatsApp requires certain permissions to function properly. If these permissions are not granted, you may encounter audio issues:

    • Go to your device’s settings and navigate to the Apps section.
    • Find WhatsApp in the list of installed apps.
    • Ensure that WhatsApp has the necessary permissions for microphone, camera, and storage.

  5. Interference from Other Devices: Electronic devices can sometimes interfere with each other’s functionality:

    • Move away from other electronic devices while making a call to reduce interference.
    • Turn off Bluetooth if it is not in use during the call.

  6. WhatsApp Server Issues: Occasionally, WhatsApp's servers might experience downtime or maintenance issues that can affect call quality:

    • Check WhatsApp’s official social media accounts or support page for any announcements regarding server status.
    • Wait for a while and try making the call again later.

By addressing these potential issues, you should be able to resolve most problems related to not being able to hear the other person during a WhatsApp call.