Why can't I hear the person in WhatsApp - briefly?
If you cannot hear someone on WhatsApp, it is likely due to a connectivity issue or a problem with your device's microphone or speaker settings. Check your internet connection and ensure that your device's audio settings are correctly configured.
Why can't I hear the person in WhatsApp - in detail?
There are several reasons why you might be unable to hear someone on WhatsApp, ranging from technical issues with your device to problems with the app itself or the internet connection.
Firstly, ensure that your phone's volume is not muted and is set at an appropriate level. Sometimes, the issue could be as simple as the volume being too low. Additionally, check if you have accidentally enabled Do Not Disturb mode on your device, which can silence notifications from WhatsApp.
Secondly, verify that your internet connection is stable. A weak or unstable Wi-Fi or mobile data connection can cause audio problems during calls. Try switching between Wi-Fi and mobile data to see if the issue persists. If you are using a VPN, consider disabling it temporarily to rule out any potential interference.
Thirdly, make sure that your WhatsApp app is up to date. Developers regularly release updates that fix bugs and improve functionality. Outdated software can sometimes lead to compatibility issues that affect audio quality or prevent you from hearing the other person altogether.
Fourthly, check if there are any software glitches affecting your device's microphone or speakers. Restarting your phone can often resolve temporary software issues. If the problem persists, consider clearing the cache and data of the WhatsApp app through your phone's settings. Be cautious with this step, as it will delete all messages and media files stored on your device.
Fifthly, ensure that the other person is not experiencing any technical difficulties on their end. They might have their microphone muted or be in an area with poor internet connectivity. Ask them to check these factors and try making another call.
Lastly, if you are still unable to hear the person after trying all these steps, it might be helpful to contact WhatsApp support for further assistance. They can provide more specific guidance based on your device and the nature of the problem.