Why can't I see incoming calls on WhatsApp?

Why can't I see incoming calls on WhatsApp - briefly?

If you can't see incoming calls on WhatsApp, it might be due to a few common reasons. Firstly, ensure that your app is up-to-date, as outdated versions may have bugs affecting call notifications. Secondly, check your phone settings and make sure that WhatsApp has the necessary permissions to display notifications. Additionally, verify that your internet connection is stable, as poor connectivity can also hinder incoming call alerts.

Why can't I see incoming calls on WhatsApp - in detail?

If you are unable to see incoming calls on WhatsApp, there could be several reasons behind this issue. It is essential to understand that WhatsApp call features depend on various factors to function correctly.

Firstly, ensure that your device meets the necessary requirements for WhatsApp calls. Both voice and video calls require a stable internet connection, either via Wi-Fi or mobile data. A poor network signal can significantly impact the call quality and may even prevent calls from being received altogether. Therefore, it is crucial to check your internet connectivity before attempting to make or receive calls on WhatsApp.

Secondly, verify that your WhatsApp application is up to date. Outdated versions of the app might have bugs or compatibility issues that hinder call functionality. Regular updates from WhatsApp often include fixes for known problems and improvements to existing features. To update WhatsApp, visit the Google Play Store or Apple App Store and check for available updates.

Thirdly, consider the privacy settings on your WhatsApp account. If you have set your status to 'Last Seen' as 'Nobody', it may restrict others from knowing when you are online, which can affect their ability to initiate a call. Additionally, if you have blocked certain contacts or they have blocked you, you will not be able to see incoming calls from those numbers. Reviewing your privacy settings and block list can help resolve these issues.

Fourthly, examine the permissions granted to WhatsApp on your device. Sometimes, necessary permissions like access to the camera, microphone, or contacts may not be enabled. Without these permissions, WhatsApp cannot function correctly for calls. To ensure proper functioning, navigate to your device's settings and verify that WhatsApp has the required permissions.

Lastly, if you are using a dual SIM phone, there might be restrictions based on which SIM is currently active or used for WhatsApp. Some devices allow only one SIM to be active for calls at a time. Ensure that your preferred SIM is set up correctly for WhatsApp calls.

By addressing these factors, you should be able to troubleshoot the issue and successfully see incoming calls on WhatsApp.