Why does WhatsApp say File format not supported - briefly?
WhatsApp may display the message "File format not supported" if you attempt to send a file type that is not compatible with the platform's current capabilities. This can occur due to limitations in the app's coding or restrictions imposed by the device's operating system.
Why does WhatsApp say File format not supported - in detail?
When users encounter the message "File format not supported" on WhatsApp, it can be frustrating and confusing. This issue typically arises due to several reasons related to file formats and compatibility.
Firstly, WhatsApp supports a limited range of file formats for media sharing. For images, the app accepts JPEG, PNG, and GIF formats. When attempting to send files in other formats such as BMP or TIFF, users will see the "File format not supported" message. Similarly, for videos, WhatsApp supports MP4, MKV, and 3GP formats, while other video file types like AVI or MOV may not be compatible.
Secondly, file size restrictions can also trigger this error message. WhatsApp imposes limits on the size of files that can be sent through the app. For images, the maximum file size is 16 MB, and for videos, it is 100 MB. If a user tries to send a file larger than these limits, they will encounter the "File format not supported" message. It is essential to ensure that the files being sent do not exceed these size restrictions.
Thirdly, the issue might be related to the device's operating system and its compatibility with WhatsApp. Different versions of iOS and Android may have varying levels of support for certain file formats. Updating the operating system or the WhatsApp application itself can sometimes resolve compatibility issues and allow the sending of files that were previously unsupported.
Lastly, corrupted files can also lead to this error message. If a file is damaged or incomplete, WhatsApp may not be able to process it, resulting in the "File format not supported" notification. Users should check the integrity of the files they are trying to send and consider using alternative methods such as email or cloud storage for larger or less common file types.
In conclusion, the "File format not supported" message on WhatsApp usually indicates that the file being sent is in a format or exceeds a size that the app does not support. Understanding these limitations and taking appropriate actions can help users successfully share their files through the platform.