Why doesn't the screen turn on during a WhatsApp call - briefly?
The screen may not turn on during a WhatsApp call due to power-saving settings or a hardware malfunction. To resolve this issue, check your device's battery optimization settings and ensure the display is functioning properly.
Why doesn't the screen turn on during a WhatsApp call - in detail?
There are several reasons why your screen might not turn on during a WhatsApp call, and understanding these can help you troubleshoot the issue effectively.
Firstly, consider the power-saving features of your device. Many smartphones have built-in settings designed to prolong battery life by dimming or turning off the screen when it's not in use. During a WhatsApp call, if you switch to another app or navigate away from the call interface, the screen may turn off due to these power-saving modes. To address this, you can adjust your device’s display settings or disable power-saving features during calls.
Secondly, software issues could be a contributing factor. Outdated operating systems or apps can sometimes cause glitches that prevent the screen from staying on. Ensure that both your WhatsApp application and your phone's operating system are up to date. Regular updates often include bug fixes and performance improvements that can resolve such issues.
Thirdly, hardware problems should not be overlooked. A malfunctioning proximity sensor, which detects when you hold the phone close to your ear, might mistakenly think the screen needs to turn off. Additionally, a faulty display driver or other internal components could also cause this problem. If you suspect hardware issues, it's advisable to consult a professional technician for further diagnosis and repair.
Fourthly, WhatsApp itself might have settings that influence screen behavior during calls. Some users may have enabled a feature within the app that turns off the screen after a certain period of inactivity. Checking your WhatsApp settings can provide insights into whether this is the case for you.
Lastly, external factors such as third-party applications or custom ROMs could interfere with your device's normal functioning. If you have installed any screen optimization apps or are using a custom operating system, consider temporarily disabling them to see if the issue persists.
By exploring these potential causes, you can better understand why your screen might not be turning on during WhatsApp calls and take appropriate steps to resolve the problem.