Why don't calls go through in WhatsApp with the screen off?

Why don't calls go through in WhatsApp with the screen off - briefly?

WhatsApp calls may not go through when the screen is off due to power-saving features that restrict background activities. To ensure uninterrupted call functionality, consider adjusting your device's power settings or using a dedicated communication app.

Why don't calls go through in WhatsApp with the screen off - in detail?

The issue of WhatsApp calls not going through when the screen is off can be attributed to several factors, each playing a critical role in the overall functionality of the application.

Firstly, it's important to understand that WhatsApp, like many other applications, relies on background processes to maintain connectivity and receive notifications even when the screen is off. However, these processes can be interrupted or limited by various factors such as battery optimization settings, Doze mode in Android devices, and app restrictions imposed by the operating system.

Battery optimization settings are designed to prolong battery life by limiting background activities of apps. When a device is idle or the screen is off, the system may restrict WhatsApp from running certain processes, which can prevent incoming calls from being received. To address this issue, users can adjust the battery optimization settings for WhatsApp, allowing it to run without restrictions in the background.

Doze mode, introduced in Android 6.0 (Marshmallow), further enhances battery efficiency by putting devices into a low-power state when they are not being actively used. During this time, network connections and background processes may be temporarily suspended or reduced, which can impact WhatsApp's ability to receive calls with the screen off. While Doze mode is beneficial for battery life, it can interfere with real-time communication apps like WhatsApp. To mitigate this, users can configure their device settings to exempt WhatsApp from Doze mode restrictions.

Additionally, some operating systems impose strict app restrictions to protect user privacy and security. These restrictions can limit the functionality of apps running in the background, including WhatsApp's ability to receive calls when the screen is off. Users may need to grant specific permissions or adjust app settings to ensure uninterrupted call reception on WhatsApp.

Moreover, network connectivity plays a vital role in the successful transmission of WhatsApp calls. Poor or intermittent internet connection can hinder the establishment and maintenance of voice and video calls, regardless of the screen state. Ensuring stable and strong network connectivity is essential for seamless communication on WhatsApp.

In summary, the inability of WhatsApp calls to go through when the screen is off can be attributed to various factors such as battery optimization settings, Doze mode, app restrictions, and network connectivity. By understanding these underlying causes and making appropriate adjustments, users can enhance their experience with WhatsApp voice and video calls, even when their device screen is turned off.