Why won't WhatsApp and Viber open - briefly?
If WhatsApp or Viber are not opening on your device, it could be due to a temporary network issue or an outdated app version. To resolve this, ensure you have a stable internet connection and check for any available updates in the app store.
Why won't WhatsApp and Viber open - in detail?
If you are experiencing issues with WhatsApp or Viber not opening, there could be several underlying causes. Let's delve into the possible reasons in detail to help you understand why these applications might be malfunctioning.
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Internet Connectivity: Both WhatsApp and Viber require a stable internet connection to function properly. If your device is not connected to the internet or the connection is weak, these apps may fail to open or load content. To resolve this issue, ensure that you are connected to a reliable Wi-Fi network or have sufficient mobile data available.
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Outdated Software: Applications need to be updated regularly to fix bugs and improve performance. If your WhatsApp or Viber app is out of date, it might not open correctly. Check the Google Play Store or Apple App Store for any pending updates and install them promptly.
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Insufficient Storage Space: Both apps require a certain amount of storage space to run efficiently. If your device's memory is full, WhatsApp and Viber may struggle to open. Free up some storage by deleting unnecessary files, apps, or media. You can also use cloud storage services to back up your data and create more space on your device.
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App Permissions: Sometimes, the issue lies in the app permissions. Both WhatsApp and Viber require certain permissions to access features like the camera, microphone, contacts, and storage. If these permissions are not granted or have been revoked, the apps may not function as expected. Go to your device settings and ensure that all necessary permissions for WhatsApp and Viber are enabled.
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Device Compatibility: Some devices might not be compatible with the latest versions of WhatsApp or Viber. If you are using an older model or a less common brand, it's possible that the apps may not open due to compatibility issues. Check if there are any known compatibility problems with your device and consider upgrading to a more recent model if necessary.
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Temporary Glitches: Occasionally, applications can experience temporary glitches or crashes due to various reasons. In such cases, simply closing the app and reopening it might resolve the issue. If this doesn't work, try restarting your device or performing a soft reset.
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Account Issues: Problems with your WhatsApp or Viber account can also prevent the apps from opening. For example, if your phone number has been deactivated or banned on WhatsApp, you will not be able to use the service. Similarly, issues with your Viber account settings might cause the app to malfunction. Make sure your accounts are in good standing and that there are no suspension or ban notices.
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Third-Party Interference: Some third-party applications like antivirus software, VPNs, or performance boosters can interfere with WhatsApp and Viber. These tools might block the apps from accessing the internet or performing certain tasks. Check if any of your installed applications are causing conflicts and disable or uninstall them if necessary.
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Software Conflicts: In some cases, other software on your device can conflict with WhatsApp or Viber, preventing them from opening. This could include custom ROMs, modded versions of Android, or specific settings in iOS. Ensure that your device's software is up to date and compatible with the apps you are trying to use.
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Hardware Issues: Although less common, hardware problems can also cause WhatsApp and Viber not to open. Damaged components like the memory card or internal storage might prevent the apps from launching properly. If you suspect a hardware issue, consider consulting a professional technician for further diagnosis and repair.
By systematically checking these potential causes, you should be able to identify the reason why WhatsApp or Viber is not opening on your device and take appropriate action to resolve the issue.