How do I create a broadcast in WhatsApp Business - briefly?
To create a broadcast on WhatsApp Business, first select the "Broadcasts" option from the main menu. Then, tap on the "New Broadcast" button and choose your contacts to add them to the list.
How do I create a broadcast in WhatsApp Business - in detail?
Creating a broadcast message on WhatsApp Business is an effective way to reach multiple customers simultaneously with important updates, promotions, or announcements. Here's a detailed guide on how to create and send a broadcast message:
- Ensure You Have the Correct Account: Broadcast messages can only be sent from a WhatsApp Business account. If you are using a personal account, consider switching to WhatsApp Business for this feature.
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Create a Broadcast List:
- Open WhatsApp Business on your mobile device.
- Tap on the three dots (⋮) in the top-right corner of the screen to access the menu.
- Select "New broadcast" from the list of options.
- You will be prompted to add contacts to the broadcast list. Tap on the "+" icon next to each contact you wish to include.
- Once you have selected all desired contacts, tap "Create" in the top-right corner.
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Compose Your Message:
- After creating your broadcast list, you will be taken to a chat screen where you can type your message.
- Compose your message just as you would with any other WhatsApp conversation. You can include text, emojis, images, or other media.
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Review and Send:
- Before sending, review your message for any errors or typos. Remember that broadcast messages are sent to all recipients at once, so it's important to ensure the content is correct and relevant.
- Once you are satisfied with your message, tap the "Send" button. Your broadcast message will be delivered to all contacts in your list simultaneously.
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Tracking Delivery:
- After sending your broadcast message, you can track its delivery status within the chat window.
- Look for checkmarks next to each recipient's name: one checkmark indicates the message has been sent; two checkmarks mean it has been delivered; and if there are no checkmarks, the message is still being processed.
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Managing Broadcast Lists:
- You can manage your broadcast lists by tapping on the three dots (⋮) in the top-right corner of any chat window and selecting "Broadcasts."
- From here, you can view all existing broadcast lists, add or remove contacts, and create new lists as needed.
By following these steps, you can effectively use WhatsApp Business to reach your customers with important information in a timely and efficient manner.