How to find out if a person has a WhatsApp business account - briefly?
To determine if a person has a WhatsApp Business Account, simply look for the green badge next to their name in the chat list or on their profile. If present, it indicates they are using a verified business account.
How to find out if a person has a WhatsApp business account - in detail?
Determining whether someone has a WhatsApp Business Account involves several steps and considerations. WhatsApp Business is designed specifically for small businesses, providing features like quick replies, greeting messages, and analytics tools that are not available in the regular version of WhatsApp. Here’s how you can identify if a person or business has a WhatsApp Business Account:
- Profile Picture: WhatsApp Business Accounts often have a distinctive profile picture. While not mandatory, many businesses use their logo or a branded image as their display picture to differentiate themselves from personal accounts.
- About Section: The "About" section in a WhatsApp Business Account can provide valuable information. Businesses frequently include details such as their business name, contact information, and even a brief description of what they offer. This is not typically seen in personal accounts, which may have less structured or more casual information.
- Greeting Message: When you first message a WhatsApp Business Account, you might receive an automatic greeting message. This feature is exclusive to WhatsApp Business and helps businesses acknowledge that they have received your message and are ready to assist you.
- Quick Replies: If the account responds with predefined answers or "quick replies," it’s a strong indication of a WhatsApp Business Account. These responses are set up by the business to provide quick information to common queries, enhancing efficiency in customer service.
- Business Description: WhatsApp allows businesses to include a description of their services or products under their contact name. This feature is not available for personal accounts and can be an obvious giveaway that you’re communicating with a business.
- Label: In some cases, WhatsApp may label the account as a "Business Account" directly in the chat interface. While this feature is more common on the web or desktop versions of WhatsApp, it can be very helpful when available.
- Verified Businesses: Some businesses have their accounts verified by WhatsApp, indicated by a green checkmark next to the contact name. This verification process is designed for larger businesses and is not available to personal accounts.
- Catalogue Feature: WhatsApp Business Accounts can create a product catalogue, allowing customers to browse products or services directly within the chat. If you see this feature in use, it’s a clear sign that you are interacting with a business account.
- Response Time: Businesses often have faster response times due to features like away messages and quick replies. If the account consistently responds promptly and professionally, especially outside of typical personal hours, it may be a WhatsApp Business Account.
- Analytics Tools: While you won’t directly see these tools as a customer, businesses often use analytics provided by WhatsApp Business to track message performance and improve their communication strategies. This behind-the-scenes activity can indirectly indicate that the account is being used for business purposes.
By observing these details, you can gain a clearer understanding of whether the person or entity on the other end of the conversation has a WhatsApp Business Account.