How to link a WhatsApp business account to Instagram - briefly?
To link your WhatsApp Business account to Instagram, you need to ensure both accounts are connected to the same Facebook Page. Once this is established, Instagram will automatically recognize and display the WhatsApp button on your profile, allowing users to easily contact you through WhatsApp.
How to link a WhatsApp business account to Instagram - in detail?
To connect your WhatsApp Business account to Instagram, follow these detailed steps:
- Ensure Eligibility: Make sure both your WhatsApp Business account and Instagram profile meet the criteria for linking. Your WhatsApp Business account should be a confirmed business account, and your Instagram profile must be a business or creator account.
- Update Apps: Ensure you have the latest versions of both the WhatsApp Business app and Instagram installed on your device. Outdated apps may not support this feature.
- Open Facebook Business Manager: Log in to your Facebook Business Manager account. If you don't have one, create it now. This platform will facilitate the linking process between your WhatsApp Business and Instagram accounts.
- Connect Instagram Account: In Facebook Business Manager, go to the "More Tools" section and select "Instagram." Follow the prompts to connect your Instagram business or creator account to your Facebook Business Manager.
- Add WhatsApp Number: Once your Instagram account is connected, navigate to the "WhatsApp Manager" within Facebook Business Manager. Here, you will see an option to add a phone number. Enter the phone number associated with your WhatsApp Business account.
- Verify Phone Number: After entering the phone number, you'll need to verify it. This process involves receiving a code via SMS on your WhatsApp Business account. Enter this code in the verification field provided within Facebook Business Manager.
- Configure Business Details: Once the phone number is verified, you will be prompted to configure your business details. This includes setting up a greeting message, away message, and other settings that will appear when customers interact with your WhatsApp Business account through Instagram.
- Linking Confirmation: After completing the configuration, Facebook Business Manager will confirm the linkage between your WhatsApp Business account and Instagram profile. This process may take a few moments.
- Test the Integration: To ensure everything is working correctly, go to your Instagram profile and navigate to the "Contact" or "Message" button. When someone clicks this button, they should be able to initiate a WhatsApp chat with your business.
By following these steps, you can seamlessly integrate your WhatsApp Business account with your Instagram profile, enhancing customer communication and streamlining your business operations.